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Best customer support Courses Online

We compared 20 Customer Support courses currently listed on Coursera and Udemy, priced from $9.99 to $129.99. 1 comes from a named university or institution, including IBM. They are ordered by our CourseAsk score, which is built from how thoroughly each course describes what it teaches, whether it comes from a named institution, and how it compares on price — not from star ratings, which our course data does not include.

Courses in our catalog
65
Compared here
20
  1. 1
    Coursera MOOC / Non-credit Grade B

    Generative AI: Transform Your Customer Support Career

    Offered by SkillUp

    Generative AI is transforming how customer service teams proactively interact and support their customers. Customer or IT support professionals and managers who can leverage generative AI (GenAI) are in high demand, and...

    $49.00
    listed price
  2. 2
    Udemy Certificate Grade B

    Generative AI in Customer Support

    This course contains the use of artificial intelligence.Generative AI in Customer Support: Scale Smarter, Serve BetterIn today’s competitive business world, customer experience is the key to growth. Generative AI is resh...

    $34.99
    listed price
  3. 3
    Coursera Certificate Grade B

    Generative AI for Customer Support

    Offered by IBM & SkillUp

    As per Gartner, 85% of customer service leaders now plan to adopt conversational generative AI. As businesses turn to AI, this Generative AI for Customer Support specialization teaches customer support professionals, man...

    $49.00
    listed price
  4. 4
    Coursera MOOC / Non-credit Grade C

    Customer Service, Customer Support, Customer Experience

    Offered by Alex Genadinik

    Learn A-Z of customer service starting from empathy and emotional intelligence in customer service. Understand how to turn angry clients into happy ones, and just gain a better overall understand of how to handle every s...

    $49.00
    listed price
  5. 5
    Coursera MOOC / Non-credit Grade C Lowest price here

    Build a Chatbot with Voiceflow: Ecommerce Customer Support

    Offered by Coursera

    Are you interested in using one of the cutting-edge AI chatbot technologies to create innovative business solutions? In this 2-hour long project-based course, you will learn how to set up a customer support chatbot using...

    $9.99
    listed price
  6. 6
    Coursera MOOC / Non-credit Grade C

    Create Customer Support Data with Google Sheets

    Offered by Coursera

    By the end of this project, you will create a Google Sheet that transforms a business’s raw customer support data into a useful data set that provides the business with an overview of past support requirements. You will...

    $9.99
    listed price
  7. 7
    Coursera MOOC / Non-credit Grade D

    2026 Introduction To Customer Service & Customer Support

    Offered by Alex Genadinik

    Learn how to provide world-class customer service. Understand the difference between customer service, customer support, and customer experience. Throughout the journey of this course, you'll learn how to effectively com...

    $49.00
    listed price
  8. 8
    Coursera Certificate Grade A University-backed

    Introduction to Technical Support

    Offered by IBM

    Technical Support professionals are in great demand! This is the first course in the IBM IT Support Professional Certificate program, designed to prepare you for a rewarding career in technical support. You will begin th...

    $49.00
    listed price
  9. 9
    Coursera MOOC / Non-credit Grade B

    Prompt Engineering For Everyone with ChatGPT and GPT-4

    Offered by Packt

    This course features Coursera Coach! A smarter way to learn with interactive, real-time conversations that help you test your knowledge, challenge assumptions, and deepen your understanding as you progress through the co...

    $49.00
    listed price
  10. 10
    Coursera MOOC / Non-credit Grade B

    AI agents and creator tools for customer care professionals

    Offered by AI Business School

    Welcome to the “AI agents and creator tools for customer care professionals” — the final step in your AI learning journey. This course is built for customer care and after-sales professionals who are ready to go beyond u...

    $49.00
    listed price
  11. 11
    Coursera MOOC / Non-credit Grade B

    AI Agent Orchestration and Scaling

    Offered by Edureka

    This course introduces the principles and practice of AI Agent Orchestration and Scaling, blending conceptual understanding with hands-on system design. You’ll learn how to coordinate, monitor, and optimize multiple AI a...

    $49.00
    listed price
  12. 12
    Udemy Certificate Grade B

    Simulado Salesforce Certified Service Cloud Consultant

    Simulado Salesforce Certified Service Cloud Consultant. Oferecer um atendimento ao cliente de classe mundial exige o domínio técnico das ferramentas de suporte e automação da Service Cloud. Este conteúdo técnico foi dese...

    $34.99
    listed price
  13. 13
    Udemy Certificate Grade B

    Salesforce Certified Service Cloud Consultant Test QA

    Are you ready to prepare for the Salesforce Certified Service Cloud Consultant exam ?The Salesforce Certified Service Cloud Consultant program is designed for professionals who have experience implementing Salesforc...

    $19.99
    listed price
  14. 14
    Udemy Certificate Grade B

    Generative AI for E-Commerce & Retail Business

    Welcome to Generative AI for E-commerce & Retail Business course. This is a comprehensive project based course where you will learn how to leverage AI to grow your e-commerce business to the next level. You'll explor...

    $24.99
    listed price
  15. 15
    Udemy MOOC / Non-credit Grade B

    Building AI agents with n8n for beginners step-by-step

    Automate Anything with AI Agents & n8n: Your Complete CourseUnlock the power of intelligent automation with this comprehensive masterclass on AI Agents and the n8n workflow automation platform. In today's rapidly evo...

    $29.99
    listed price
  16. 16
    Udemy Certificate Grade B

    Chatbots (Beginners & Advanced): Fast Track Training

    Chatbots (Beginners & Advanced): Fast Track TrainingUpgrade Your Skills And Expertise With Our Advanced Video Training…Automate Sales & Support With ChatbotsHere's What You'll Learn In These Upgraded Video Series...

    $29.99
    listed price
  17. 17
    Udemy Certificate Grade B

    Generative AI for Entrepreneurs & Startup [GenAI - 11]

    This course contains the use of artificial intelligence. This comprehensive course equips entrepreneurs and startup founders with the theoretical foundations, practical frameworks, and strategic insights needed to harnes...

    $19.99
    listed price
  18. 18
    Udemy Certificate Grade B

    Datadog LLM Observability: Monitor & Trace AI in Production

    Are your LLM applications running blind in production?You've deployed an AI agent, a RAG pipeline, or an LLM-powered chatbot.  But can you answer these questions?How much did that runaway agent loop cost before some...

    $129.99
    listed price
  19. 19
    Udemy MOOC / Non-credit Grade B

    Create WhatsApp Bot Using n8n

    Disclosure: This course contains the use of artificial intelligence. Voiceover in videos is generated by artificial intelligence.Learn how to build powerful WhatsApp bots without writing complex code by using n8n, one of...

    $99.99
    listed price
  20. 20
    Udemy Certificate Grade B

    Start Your Own eBay / Amazon Dropshipping Business!

    Become A Successful Udemy Student... Become A Successful Entrepreneur! LATEST: Course Updated With Custom Domain Services!Start Your Online Business Today, With No Upfront Inventory Cost. Start Building Your 6 Figure Inc...

    $19.99
    listed price

What the prices here tell you

The 20 priced courses on this page run from $9.99 to $129.99, with the middle of the range around $49.00 — a spread of $120.00. That is a wide gap for one subject. A higher price on this page usually reflects who is behind the course rather than how much material it contains, so it is worth opening two or three at different price points and comparing their syllabus before deciding.

Who is behind these courses

These courses come from Coursera and Udemy. The platforms differ in how they sell: some charge once per course, others expect a subscription, and the listed price is not always what you pay at checkout after a promotion. 1 of these are produced by a named university or institution, including IBM — which usually means a fixed syllabus and a recognised certificate, rather than an individual instructor’s own course.

Before you enrol

Open the provider’s own page and check three things this comparison cannot tell you: when the course was last updated, what the syllabus actually covers in its later sections, and what recent learners say. Prices shown here are the provider’s listed price when we last rebuilt this page — they change often, and a promotion can move them substantially. We earn a commission if you enrol through our links, which costs you nothing and never affects the order courses appear in.

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