7 Best Customer Experience Courses for Beginners
We compared 7 Customer Experience courses currently listed on Coursera, Udemy and edX, priced from $49.00 to $79.00. 1 comes from a named university or institution, including Howard University. They are ordered by our CourseAsk score, which is built from how thoroughly each course describes what it teaches, whether it comes from a named institution, and how it compares on price — not from star ratings, which our course data does not include.
- Courses compared
- 7
- Price range
- $49.00 – $79.00
- Providers
- Coursera, Udemy, edX
- Last updated
- 18 Sep 2026
How these 7 courses were chosen
Every course below is a real, currently listed course from Coursera, Udemy, edX, matched to "customer experience" by our catalog and ordered by our CourseAsk score. Courses whose own title names the topic rank above those only tagged with it.
The grade on each entry scores how much the provider publishes about the course before you pay — the length and detail of the description, whether it lists learning outcomes and objectives — and whether a named university or institution stands behind it. A is fully documented and institution-backed; E is little more than a title and a price. Courses with almost nothing published are left ungraded rather than marked down, because an unknown course and a poor one are not the same thing.
There are no star ratings on this page — the course feeds we license do not include them, and we would rather leave a column out than fill it with a number we cannot stand behind. What we do have is price: these range from $49.00 to $79.00, as listed by the provider when we last updated the page.
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1
Introduction to Hospitality Management in the 21st Century
Offered by STARWEAVER
"Introduction to Hospitality Management in the 21st Century" is a comprehensive beginner-level course designed for individuals interested in pursuing a career in the hospitality industry. This course offers a deep dive i...
$49.00listed price -
2
Cloud Masterclass: Fundamentals, Digital Transformation, AI
Cloud is everywhere. AI is everywhere. “Digital transformation” is everywhere. But what does it actually mean in the real world—and more importantly, how do all these pieces connect? This course cuts through the noise an...
$69.99listed price -
3
Amazon Connect Chat and Messaging Fundamentals
Offered by Amazon Web Services
This course is part of the Amazon Connect curriculum. Amazon Connect chat and messaging channels allow customers to reach your organization through text-based communications. The supported Amazon Connect messaging channe...
$49.00listed price -
4
Introduction to Information Systems for Business
Offered by Howard University
This Specialization is for learners seeking to develop skills in information systems. Through each course, learners will apply knowledge and skills to solve problems in their field (e.g., health informatics, legal, proje...
$79.00listed price -
5
Fundamentals of Customer Centricity
Offered by State Bank of India
De-code the practice of a customer-centric approach to achieve service excellence, sustainable customer delight and positive advocacy.
$79.00listed price -
6
Amazon Connect Routing Fundamentals
Offered by Amazon Web Services
With Amazon Connect routing, organizations can implement intelligent and customizable omnichannel routing strategies to connect customers to agents with the most appropriate skill set. In this course, you will learn the...
$49.00listed price -
7
2026 Introduction To Customer Service & Customer Support
Offered by Alex Genadinik
Learn how to provide world-class customer service. Understand the difference between customer service, customer support, and customer experience. Throughout the journey of this course, you'll learn how to effectively com...
$49.00listed price
Best Customer Experience Courses for Beginners compared
| # | Course | Provider | Offered by | Price | |
|---|---|---|---|---|---|
| 1 | Introduction to Hospitality Management in the 21st Century | Coursera | STARWEAVER | $49.00 | View → |
| 2 | Cloud Masterclass: Fundamentals, Digital Transformation, AI | Udemy | — | $69.99 | View → |
| 3 | Amazon Connect Chat and Messaging Fundamentals | Coursera | Amazon Web Services | $49.00 | View → |
| 4 | Introduction to Information Systems for Business | Coursera | Howard University | $79.00 | View → |
| 5 | Fundamentals of Customer Centricity | edX | State Bank of India | $79.00 | View → |
| 6 | Amazon Connect Routing Fundamentals | Coursera | Amazon Web Services | $49.00 | View → |
| 7 | 2026 Introduction To Customer Service & Customer Support | Coursera | Alex Genadinik | $49.00 | View → |
Prices shown are the provider's listed price when we last updated this page. Confirm on their site before enrolling.
What the prices here tell you
The 7 priced courses on this page run from $49.00 to $79.00, with the middle of the range around $49.00 — a spread of $30.00. The options are closely priced, so cost is unlikely to be your deciding factor. A higher price on this page usually reflects who is behind the course rather than how much material it contains, so it is worth opening two or three at different price points and comparing their syllabus before deciding.
Who is behind these courses
These courses come from Coursera, Udemy and edX. The platforms differ in how they sell: some charge once per course, others expect a subscription, and the listed price is not always what you pay at checkout after a promotion. 1 of these are produced by a named university or institution, including Howard University — which usually means a fixed syllabus and a recognised certificate, rather than an individual instructor’s own course.
Before you enrol
Open the provider’s own page and check three things this comparison cannot tell you: when the course was last updated, what the syllabus actually covers in its later sections, and what recent learners say. Prices shown here are the provider’s listed price when we last rebuilt this page on 18 September 2026 — they change often, and a promotion can move them substantially. We earn a commission if you enrol through our links, which costs you nothing and never affects the order courses appear in.