Best customer journey mapping Courses Online
We compared 13 Customer Journey Mapping courses currently listed on Udemy and Coursera, priced from $9.99 to $64.99. They are ordered by our CourseAsk score, which is built from how thoroughly each course describes what it teaches, whether it comes from a named institution, and how it compares on price — not from star ratings, which our course data does not include.
- Courses in our catalog
- 16
- Compared here
- 13
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1
Design Thinking : Customer Journey Mapping
Design Thinking is an alternate approach to strategic problem solving so that you can create experiences users love. It aims to gain deep insights about customer's, their preferences and perspective about how they...
$44.99listed price -
2
GenAI for Customer Journey Mapping
Offered by Coursera
This course introduces you to the transformative power of Generative AI in customer journey mapping. Learn to leverage AI tools like ChatGPT to create dynamic, predictive customer journeys that adapt in real-time. By unc...
$49.00listed price -
3
DeepSeek R1 for AI Marketing and Business Strategy
Offered by SkillsBooster Academy
Master AI-powered marketing strategy with DeepSeek R1 — and turn generative AI into your competitive edge. The marketing landscape is being redefined by artificial intelligence. Customers expect personalization. Campaign...
$49.00listed price -
4
Microsoft Customer Journey Mapping
Offered by Microsoft
Customer Journey Mapping teaches learners to design, automate, optimize, and analyze AI-powered customer journeys using Microsoft’s marketing technology stack. Designed for marketing managers, campaign specialists, and m...
$49.00listed price -
5
Content & Social Media Marketing
Offered by EDUCBA
Build job-ready skills in digital marketing, social media strategy, content marketing, and CMS tools. Learn how to grow brand visibility, engage audiences, and manage social media campaigns with confidence. This Speciali...
$49.00listed price -
6
Advanced AI-Driven Brand Strategy for Digital Growth & Scale
Offered by Board Infinity
This Specialization equips marketing professionals, brand strategists, and business leaders with the skills to design and optimize modern brand strategies using digital ecosystems and AI. Learners will analyse customer j...
$49.00listed price -
7
SAFe POPM Product Owner/Product Manager Training | Latest |
This course contains the use of Artificial Intelligence.|| UNOFFICIAL COURSE ||In today's fast-paced digital environment, organizations need effective product leaders who can align business strategy, customer needs, and...
$19.99listed price -
8
ITSM 4 Managing Professional: Drive Stakeholder Value (DSV)
The ITSM 4 Managing Professional: Drive Stakeholder Value course prepares you to effectively manage and engage stakeholders throughout the entire service journey. This course is part of the ITSM 4 Managing Professional c...
$49.99listed price -
9
Google Gemini for Marketing: Strategy, Content, Productivity
This course contains the use of artificial intelligence.Marketing today is no longer just about campaigns, content, or advertising. Successful marketers are expected to understand customers, analyze markets, develop clea...
$64.99listed price -
10
Digital Marketing Essentials
Offered by Madecraft
Digital marketing now drives how organizations attract, convert, and retain customers, and this Specialization gives you the complete toolkit to do that work end-to-end. Across three courses, you'll build a digital marke...
$49.00listed price -
11
Brand Strategy and Messaging
Offered by Coursera
Strong product marketing starts with clear positioning, consistent messaging, and a deep understanding of customer needs. In this course, learners will build the foundational communication skills required to create compe...
$49.00listed price -
12
Enhance User Interface Design with Mood Boards in Miro
Offered by Coursera
By the end of this project, you will be able to create a mood board that can be leveraged to enhance user interface design. To do this, you will gain hands-on experience applying design thinking, user interface knowledge...
$9.99listed price -
13
Create a services customer satisfaction process
Offered by Coursera
In this 1-hour long project-based course, you will learn how to map your customer interactions, align marketing and service opportunities, design a process for achieving and measuring customer satisfaction. Note: This co...
$9.99listed price
What the prices here tell you
The 13 priced courses on this page run from $9.99 to $64.99, with the middle of the range around $49.00 — a spread of $55.00. The options are closely priced, so cost is unlikely to be your deciding factor. A higher price on this page usually reflects who is behind the course rather than how much material it contains, so it is worth opening two or three at different price points and comparing their syllabus before deciding.
Who is behind these courses
These courses come from Udemy and Coursera. The platforms differ in how they sell: some charge once per course, others expect a subscription, and the listed price is not always what you pay at checkout after a promotion.
Before you enrol
Open the provider’s own page and check three things this comparison cannot tell you: when the course was last updated, what the syllabus actually covers in its later sections, and what recent learners say. Prices shown here are the provider’s listed price when we last rebuilt this page — they change often, and a promotion can move them substantially. We earn a commission if you enrol through our links, which costs you nothing and never affects the order courses appear in.