15 Best Customer Service Courses on Udemy
We compared 15 Customer Service courses currently listed on Udemy, priced from $19.99 to $109.99. 7 of them teach the subject directly and 8 are built around a certification exam. They are ordered by our CourseAsk score, which is built from how thoroughly each course describes what it teaches, whether it comes from a named institution, and how it compares on price — not from star ratings, which our course data does not include.
- Courses compared
- 15
- Price range
- $19.99 – $109.99
- Providers
- Udemy
- Last updated
- 30 Aug 2026
How these 15 courses were chosen
Every course below is a real, currently listed course from Udemy, matched to "customer service" by our catalog and ordered by our CourseAsk score. Courses whose own title names the topic rank above those only tagged with it.
The grade on each entry scores how much the provider publishes about the course before you pay — the length and detail of the description, whether it lists learning outcomes and objectives — and whether a named university or institution stands behind it. A is fully documented and institution-backed; E is little more than a title and a price. Courses with almost nothing published are left ungraded rather than marked down, because an unknown course and a poor one are not the same thing.
There are no star ratings on this page — the course feeds we license do not include them, and we would rather leave a column out than fill it with a number we cannot stand behind. What we do have is price: these range from $19.99 to $109.99, as listed by the provider when we last updated the page.
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1
Customer Service - Retail
This course offers a comprehensive look into the evolving landscape of customer service, especially within the retail sector. It’s designed to equip professionals with essential skills and knowledge that align with curre...
$39.99listed price -
2
Empathy in Customer Service: Skills That Build Trust
Customers don’t just want answers—they want to feel understood.Consider these numbers:• 80% of consumers prefer brands that show understanding and care• 59% of customers will walk away after multiple bad experiences (and...
$99.99listed price -
3
The Art of Exceptional Customer Service
This course focuses on enhancing your customer service skills, which are essential for anyone looking to excel as a business owner, manager, or agent. You'll delve into effective strategies for connecting with different...
$19.99listed price -
4
The Art of Exceptional Customer Service 1 Day Full Training
This course offers an insightful look into the world of customer service, drawing on the instructor's extensive experience in real estate and hospitality. You'll gain practical tools to handle challenging customer intera...
$69.99listed price -
5
Customer Service Master Class
Customer service is the new battle ground for business. Customers can go almost anywhere for a product or service these days but when they receive service beyond their furthest expectations they rave about it, tell all t...
$24.99listed price -
6
MB-230 Dynamics 365 Customer Service Tests
Prepare for the MB-230 Microsoft Dynamics 365 Customer Service exam with this focused practice test course. This course is designed for learners who want to test their knowledge of Dynamics 365 Customer Service, case man...
$109.99listed price -
7
Simulado Microsoft Dynamics 365 Customer Service MB-230
Simulado Microsoft Dynamics 365 Customer Service MB-230. Este teste prático foi desenhado para profissionais que buscam a certificação de consultor funcional em atendimento ao cliente. A gestão eficiente do suporte é um...
$34.99listed price -
8
Simulado MB-230: Dynamics 365 Customer Service Consultant
Este simulado abrangente é projetado para preparar profissionais de TI, consultores e especialistas em atendimento ao cliente para a certificação MB-230, validando suas habilidades como Consultores de Serviço ao Cliente...
$34.99listed price -
9
MB-230: Dynamics 365 Customer Service Functional Consultant
Prepare with confidence for Exam MB-230: Microsoft Dynamics 365 Customer Service Functional Consultant with a complete set of realistic practice tests designed to help you assess your readiness, identify weak areas, and...
$34.99listed price -
10
Exam MB-230: Microsoft Dynamics 365 for Customer Service
Our course content, like the Microsoft Dynamics 365 – MB 230 certification exam, is continually evolving. We have released a new version of the 2019 course, with a stronger and deeper focus on end to end customer service...
$44.99listed price -
11
Microsoft Dynamics 365 Customer Service Functional Exam
Unlock Your Success with MB-230 Microsoft Dynamics 365 Customer Service Functional Consultant Practice ExamsPrepare with Confidence: Gain an edge with not one, not two, but three meticulously crafted, high-quality practi...
$19.99listed price -
12
Tests for Microsoft Dynamics 365 Customer Service MB-230
Disclaimer:Tests for Microsoft Dynamics 365 Customer Service MB-230 is an independent publication and is neither affiliated with, nor authorized, sponsored, or approved by, Microsoft Corporation.Course content is subject...
$24.99listed price -
13
MB-230: Microsoft Dynamics 365 Customer Service Mastery
Learn from Udemy's top-rated trainer, Satish Reddy, who has helped thousands of students worldwide master Microsoft Dynamics 365 and Power Platform. Satish's hands-on approach and clear explanations will make complex con...
$24.99listed price -
14
Salesforce Certified Service Cloud Consultant Exámenes
Salesforce Certified Service Cloud Consultant Exámenes de práctica. La excelencia en el servicio al cliente es el diferenciador principal en la economía moderna. Este curso de preparación técnica ofrece una evaluación ex...
$29.99listed price -
15
![CIPS Level 6 - Global Logistics Strategy [L6M10]](https://i.udemycdn.com/course/480x270/6951125_dab1.jpg)
CIPS Level 6 - Global Logistics Strategy [L6M10]
On completion of this module, you will be able to assess the strategic logistical implications of globalisation, evaluate the global governance structures that influence supply chains, and understand the concept and impa...
$39.99listed price
Best Customer Service Courses on Udemy compared
Prices shown are the provider's listed price when we last updated this page. Confirm on their site before enrolling.
What the prices here tell you
The 15 priced courses on this page run from $19.99 to $109.99, with the middle of the range around $34.99 — a spread of $90.00. The options are closely priced, so cost is unlikely to be your deciding factor. A higher price on this page usually reflects who is behind the course rather than how much material it contains, so it is worth opening two or three at different price points and comparing their syllabus before deciding.
Who is behind these courses
These courses come from Udemy. Everything on this page is sold on the one platform, so the buying experience is the same whichever you pick.
Courses versus exam preparation
8 of the entries here are built around a certification exam rather than teaching Customer Service from scratch. They are the right choice only if you already know the material and want to pass a specific exam; if you are starting out, pick one of the taught courses first and come back to exam preparation afterwards.
Before you enrol
Open the provider’s own page and check three things this comparison cannot tell you: when the course was last updated, what the syllabus actually covers in its later sections, and what recent learners say. Prices shown here are the provider’s listed price when we last rebuilt this page on 30 August 2026 — they change often, and a promotion can move them substantially. We earn a commission if you enrol through our links, which costs you nothing and never affects the order courses appear in.