edX
MOOC / Non-credit
0
Marketing enfocado en la estrategia de servicios
About this course
El consumidor del siglo XXI ha cambiado sus hábitos de consumo, aprende en este curso en línea qué hay detrás de estas tendencias y cómo ofrecer nuevas experiencias de servicio, algunos ejemplos son: Airbnb, Netflix, Spotify, Uber, Andrés Carne de Res.
C
55/100
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What you'll learn
- understand consumer behavior changes
- analyze service strategy adaptations
- design improved service experiences
Course objectives
- to educate participants on modern consumer trends
- to provide insights into successful service strategies from various companies
Digital Marketing
#customer experience
#digital marketing
#consumer behavior
#user experience
#service strategy
#service design
#service innovation
#Airbnb
#Netflix
#Uber
$109.00
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