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MOOC / Non-credit
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Calidad en el servicio y lealtad del cliente
About this course
El servicio es un proceso orientado al cliente. Conoce cómo se elevan los estándares de este proceso para lograr la lealtad del cliente.
D
40/100
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Operations Management
#business strategy
#customer experience
#customer loyalty
#customer service
#operations management
#loyalty strategies
#service excellence
#client relationship
#service standards
$39.00
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