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13 Best Service Excellence Courses Online

We compared 13 Service Excellence courses currently listed on Coursera, Udemy and edX, priced from $19.99 to $1,000.80. 12 of them teach the subject directly and 1 are built around a certification exam. 3 come from a named university or institution, including University of Arizona, Kennesaw State University and The Hong Kong Polytechnic University. They are ordered by our CourseAsk score, which is built from how thoroughly each course describes what it teaches, whether it comes from a named institution, and how it compares on price — not from star ratings, which our course data does not include.

Courses compared
13
Price range
$19.99 – $1,000.80
Providers
Coursera, Udemy, edX
Last updated
18 Sep 2026
How these 13 courses were chosen

Every course below is a real, currently listed course from Coursera, Udemy, edX, matched to "service excellence" by our catalog and ordered by our CourseAsk score. Courses whose own title names the topic rank above those only tagged with it.

The grade on each entry scores how much the provider publishes about the course before you pay — the length and detail of the description, whether it lists learning outcomes and objectives — and whether a named university or institution stands behind it. A is fully documented and institution-backed; E is little more than a title and a price. Courses with almost nothing published are left ungraded rather than marked down, because an unknown course and a poor one are not the same thing.

There are no star ratings on this page — the course feeds we license do not include them, and we would rather leave a column out than fill it with a number we cannot stand behind. What we do have is price: these range from $19.99 to $1,000.80, as listed by the provider when we last updated the page.

  1. 1
    Coursera MOOC / Non-credit Grade A University-backed

    Customer-Focused Entrepreneurship: Service Insight & Loyalty

    Offered by University of Arizona

    In Customer-Focused Entrepreneurship: Service Insight & Loyalty, learners build a strong foundation in customer‑focused entrepreneurship by exploring how exceptional service and informed decision‑making drive business su...

    $49.00
    listed price
  2. 2
    Coursera Certificate Grade A University-backed

    Growing the Core Business in a Competitive Marketplace

    Offered by Kennesaw State University

    This Specialization equips professionals with powerful strategies to grow businesses in competitive and evolving markets. Led by Professor Jagdish Sheth, 2020 Padma Bhushan Award winner for Literature and Education, lear...

    $49.00
    listed price
  3. 3
    Udemy Certificate Grade B

    Salesforce Certified Service Cloud Consultant Kurs (Deutsch)

    Bist du bereit, die Welt des Kundenservice mit Salesforce zu revolutionieren? Unser Salesforce Service Cloud Consultant Kurs wurde speziell entwickelt, um dir das Wissen und die praktischen Fähigkeiten zu vermitteln, die...

    $89.99
    listed price
  4. 4
    edX Certificate Grade C University-backed

    International Hospitality Management

    Offered by The Hong Kong Polytechnic University

    This course on International Hospitality Management offers insights into the essential skills needed to navigate the dynamic field of hospitality. It covers various aspects, from operational management to customer servic...

    $1,000.80
    listed price
  5. 5
    Udemy Certificate Grade C

    Habilidades Essenciais para o Atendimento ao Cliente

    Para alcançar o sucesso no atendimento ao cliente, precisamos reunir uma série de "soft skills", tais como: Comunicação, Organização e Produtividade, Gestão de Conflitos, Trabalho em Equipe e Inteligência Emocional.Neste...

    $34.99
    listed price
  6. 6
    Udemy Certificate Grade C

    Hotel Management Operations & Hotel Management Fundamentals

    The Hotel Management industry is one of the largest industries in the world that has a huge employment share. Individuals can make a great career through hotel management operations. However, youngsters who really want t...

    $39.99
    listed price
  7. 7
    Udemy Certificate Grade C Lowest price here

    Speedy Waiter Training for Fine Dining - Wine essentials

    Join this comprehensive course designed to equip aspiring waiters and experienced professionals alike with the essential skills needed to excel in fine dining establishments. From mastering the basics to honing advanced...

    $19.99
    listed price
  8. 8
    Coursera MOOC / Non-credit Grade C

    How to Build an Effective Service Company

    Offered by IESE Business School

    Struggling with service delivery? Discover SPDM (Service Problem Driven Management), a groundbreaking framework developed by Professor Muñoz-Seca to revolutionize service efficiency and financial results. Go beyond Lean,...

    $49.00
    listed price
  9. 9
    edX MOOC / Non-credit Grade C

    Relationship Marketing Strategy for Financial Services

    Offered by State Bank of India

    Comprehend the key principles of relationship marketing for financial services. Learn to create, practice and sustain excellent relationship with clients.

    $79.00
    listed price
  10. 10
    edX MOOC / Non-credit Grade C

    Fundamentals of Customer Centricity

    Offered by State Bank of India

    De-code the practice of a customer-centric approach to achieve service excellence, sustainable customer delight and positive advocacy.

    $79.00
    listed price
  11. 11
    Udemy Certificate Grade C

    Become a 6 figure Remote Executive Assistant

    Hi everyone! Welcome to a transformative learning experience designed to elevate your career as a Virtual Assistant or Executive Assistant. This course provides the tools, strategies, and insights needed to build a thriv...

    $79.99
    listed price
  12. 12
    Coursera MOOC / Non-credit Grade D

    2026 Introduction To Customer Service & Customer Support

    Offered by Alex Genadinik

    Learn how to provide world-class customer service. Understand the difference between customer service, customer support, and customer experience. Throughout the journey of this course, you'll learn how to effectively com...

    $49.00
    listed price
  13. 13
    Udemy Certificate Certification prep Grade B

    CMQ/OE Certification Prep. - Part V

    Comprehensive CMQ/OE Certification Prep – Part V: Customer-Focused OrganizationsFully aligned with the ASQ CMQ/OE Body of Knowledge, 5th Edition (2021) — master the customer-centric competencies that drive exam success a...

    $49.99
    listed price

Best Service Excellence Courses Online compared

Prices shown are the provider's listed price when we last updated this page. Confirm on their site before enrolling.

What the prices here tell you

The 13 priced courses on this page run from $19.99 to $1,000.80, with the middle of the range around $49.00 — a spread of $980.81. That is a wide gap for one subject. A higher price on this page usually reflects who is behind the course rather than how much material it contains, so it is worth opening two or three at different price points and comparing their syllabus before deciding.

Who is behind these courses

These courses come from Coursera, Udemy and edX. The platforms differ in how they sell: some charge once per course, others expect a subscription, and the listed price is not always what you pay at checkout after a promotion. 3 of these are produced by a named university or institution, including University of Arizona, Kennesaw State University and The Hong Kong Polytechnic University — which usually means a fixed syllabus and a recognised certificate, rather than an individual instructor’s own course.

Courses versus exam preparation

1 of the entries here are built around a certification exam rather than teaching Service Excellence from scratch. They are the right choice only if you already know the material and want to pass a specific exam; if you are starting out, pick one of the taught courses first and come back to exam preparation afterwards.

Before you enrol

Open the provider’s own page and check three things this comparison cannot tell you: when the course was last updated, what the syllabus actually covers in its later sections, and what recent learners say. Prices shown here are the provider’s listed price when we last rebuilt this page on 18 September 2026 — they change often, and a promotion can move them substantially. We earn a commission if you enrol through our links, which costs you nothing and never affects the order courses appear in.

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