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15 Best Service Management Certification Courses

We compared 15 Service Management courses currently listed on Udemy and Coursera, priced from $19.99 to $174.99. They are ordered by our CourseAsk score, which is built from how thoroughly each course describes what it teaches, whether it comes from a named institution, and how it compares on price — not from star ratings, which our course data does not include.

Courses compared
15
Price range
$19.99 – $174.99
Providers
Udemy, Coursera
Last updated
30 Aug 2026
How these 15 courses were chosen

Every course below is a real, currently listed course from Udemy, Coursera, matched to "service management" by our catalog and ordered by our CourseAsk score. Courses whose own title names the topic rank above those only tagged with it.

The grade on each entry scores how much the provider publishes about the course before you pay — the length and detail of the description, whether it lists learning outcomes and objectives — and whether a named university or institution stands behind it. A is fully documented and institution-backed; E is little more than a title and a price. Courses with almost nothing published are left ungraded rather than marked down, because an unknown course and a poor one are not the same thing.

There are no star ratings on this page — the course feeds we license do not include them, and we would rather leave a column out than fill it with a number we cannot stand behind. What we do have is price: these range from $19.99 to $174.99, as listed by the provider when we last updated the page.

  1. 1
    Udemy Certificate Certification prep Grade B

    ServiceNow CIS-DF [ Realistic Exam Prep] - CMDB/CSDM - 2026

    Are you preparing for the ServiceNow Certified Implementation Specialist - Data Foundations (CIS-DF) exam? Look no further! This comprehensive practice test course is designed to help you pass your exam on the first atte...

    $49.99
    listed price
  2. 2
    Udemy Certificate Certification prep Grade C

    Exam MS-100: Managing Office 365 Identities and Requirements

    In this course, you will learn about Office 365 Management. We cover Office 365 from a basic to an advanced level, including key components. You will learn how to move your organization to Office 365; configure Office 36...

    $174.99
    listed price
  3. 3
    Udemy Certificate Certification prep Grade C

    Simulado MB-230: Dynamics 365 Customer Service Consultant

    Este simulado abrangente é projetado para preparar profissionais de TI, consultores e especialistas em atendimento ao cliente para a certificação MB-230, validando suas habilidades como Consultores de Serviço ao Cliente...

    $34.99
    listed price
  4. 4
    Udemy MOOC / Non-credit Certification prep Grade B

    Simulado MS-900: Microsoft 365 Certified Fundamentals

    Explore e aprofunde seus conhecimentos nos fundamentos essenciais do Microsoft 365 com nosso simulado MS-900. Este simulado foi cuidadosamente elaborado para ajudá-lo a compreender os conceitos básicos e avançados que fo...

    $34.99
    listed price
  5. 5
    Udemy Certificate Certification prep Grade B Lowest price here

    AWS Certified Developer - Associate (DVA-C02) Exam Course

    All questions in this course are carefully aligned with the official Exam Objectives for the AWS Certified Developer – Associate (DVA-C02) exam. By covering all key domains in detail, this course ensures that you’re full...

    $19.99
    listed price
  6. 6
    Udemy Certificate Certification prep Grade B

    Pass ServiceNow CIS Data Foundations CMDB/CSDM Exam 2026 Jul

    The CIS-DF exam is free for your first attempt until June 30, 2026. If you fail, the retake costs $225. This course exists so that doesn't happen to you.400+ practice questions. Every domain on the 2026 blueprint. Zurich...

    $99.99
    listed price
  7. 7
    Udemy Certificate Certification prep Grade B

    ServiceNow Certified System Administrator (CSA) - Exam

    Are you ready for this learning journey ? Let's go !!Why are you taking these practice exams ?You can retake the exams as many times as you wantThis is a huge original question bankYou get support from instructors if you...

    $19.99
    listed price
  8. 8
    Udemy Certificate Certification prep Grade B

    MB-800: Microsoft Dynamics 365 Business Central Functional

    In an increasingly digitalized marketplace, businesses require robust solutions to streamline operations, improve efficiency, and enhance decision-making capabilities. Microsoft Dynamics 365 Business Central has emerged...

    $19.99
    listed price
  9. 9
    Udemy Certificate Certification prep Grade B

    Exam MS-100 Microsoft 365 Identity and Services - 2022

    Pass the Microsoft 365 Identity and Services (Exam MS-100) Certification, and demonstrate a detailed understanding of evaluating, planning, migrating, deploying, and managing Microsoft 365 services.The Microsoft 365 Iden...

    $99.99
    listed price
  10. 10
    Udemy MOOC / Non-credit Certification prep Grade B

    AZ-900: Fundamentos do Microsoft Azure – Simulado PT-BR.

    Simulado em Português para o Exame AZ-900: Fundamentos do Microsoft Azure.Atualizado 2026.Questões 197. Microsoft Certified: Conceitos básicos do AzureDemonstre o conhecimento fundamental dos conceitos de nuvem, dos prin...

    $49.99
    listed price
  11. 11
    Udemy Certificate Certification prep Grade B

    ITSM / SM 4 Foundation Certification Preparation - 6 Exams

    Our Ninjas' approach to mastering the foundation of Service Management (SM) is truly unique, setting us apart from the rest. We have carefully crafted a series of preparation questions, each one designed to guide you on...

    $49.99
    listed price
  12. 12
    Udemy Certificate Certification prep Grade B

    MB-230 and MB-240 Microsoft Dynamics 365 Test 2026

    Exam MB-230: Microsoft Dynamics 365 Customer Service Functional Consultant and Exam MB-240: Microsoft Dynamics 365 Field Service Functional ConsultantExam MB-230: Microsoft Dynamics 365 Customer Service Functional Consul...

    $19.99
    listed price
  13. 13
    Udemy Certificate Certification prep Grade B

    MB-240 Dynamics Field Service Functional Consultant

    Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate Certification CoursePrepare with confidence for the Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate certific...

    $19.99
    listed price
  14. 14
    Udemy Certificate Certification prep Grade C

    ServiceNow Certified Application Developer (CAD) Exam Prep

    About the Certification: ServiceNow Certified Application Developer (CAD)The ServiceNow Certified Application Developer (CAD) certification is for professionals who want to show their knowledge of building, configuring,...

    $19.99
    listed price
  15. 15
    Coursera Certificate Certification prep Grade B

    ITIL V4 Certification Preparation

    Offered by EDUCBA

    This ITIL V4 Specialization provides an in-depth understanding of IT Service Management best practices, aligning IT services with business needs. Through a series of expertly designed courses, you will learn the principl...

    $49.00
    listed price

Best Service Management Certification Courses compared

Prices shown are the provider's listed price when we last updated this page. Confirm on their site before enrolling.

What the prices here tell you

The 15 priced courses on this page run from $19.99 to $174.99, with the middle of the range around $34.99 — a spread of $155.00. That is a wide gap for one subject. A higher price on this page usually reflects who is behind the course rather than how much material it contains, so it is worth opening two or three at different price points and comparing their syllabus before deciding.

Who is behind these courses

These courses come from Udemy and Coursera. The platforms differ in how they sell: some charge once per course, others expect a subscription, and the listed price is not always what you pay at checkout after a promotion.

Courses versus exam preparation

15 of the entries here are built around a certification exam rather than teaching Service Management from scratch. They are the right choice only if you already know the material and want to pass a specific exam; if you are starting out, pick one of the taught courses first and come back to exam preparation afterwards.

Before you enrol

Open the provider’s own page and check three things this comparison cannot tell you: when the course was last updated, what the syllabus actually covers in its later sections, and what recent learners say. Prices shown here are the provider’s listed price when we last rebuilt this page on 30 August 2026 — they change often, and a promotion can move them substantially. We earn a commission if you enrol through our links, which costs you nothing and never affects the order courses appear in.

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