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11 Best Service Management Courses on Coursera

We compared 11 Service Management courses currently listed on Coursera, priced from $49.00 to $49.00. 10 of them teach the subject directly and 1 are built around a certification exam. 1 comes from a named university or institution, including Boston Consulting Group. They are ordered by our CourseAsk score, which is built from how thoroughly each course describes what it teaches, whether it comes from a named institution, and how it compares on price — not from star ratings, which our course data does not include.

Courses compared
11
Price range
$49.00 – $49.00
Providers
Coursera
Last updated
30 Aug 2026
How these 11 courses were chosen

Every course below is a real, currently listed course from Coursera, matched to "service management" by our catalog and ordered by our CourseAsk score. Courses whose own title names the topic rank above those only tagged with it.

The grade on each entry scores how much the provider publishes about the course before you pay — the length and detail of the description, whether it lists learning outcomes and objectives — and whether a named university or institution stands behind it. A is fully documented and institution-backed; E is little more than a title and a price. Courses with almost nothing published are left ungraded rather than marked down, because an unknown course and a poor one are not the same thing.

There are no star ratings on this page — the course feeds we license do not include them, and we would rather leave a column out than fill it with a number we cannot stand behind. What we do have is price: these range from $49.00 to $49.00, as listed by the provider when we last updated the page.

  1. 1
    Coursera MOOC / Non-credit Grade B Lowest price here

    ITIL V4 Details of Four Dimensions of Service Management

    Offered by EDUCBA

    This course presents a comprehensive exploration of service management principles and practices across three key modules. Participants will begin by understanding the Four Dimensions of Service Management, analyzing crit...

    $49.00
    listed price
  2. 2
    Coursera MOOC / Non-credit Grade A University-backed

    Two Speed IT: How Companies Can Surf the Digital Wave, a BCG Perspective

    Offered by Boston Consulting Group

    Transform or disappear, the Darwinism of IT: In order to adapt to a digital world, a two-speed IT is needed. Despite the importance of IT in today’s digital world, Chief Information Officers (CIOs) often struggle to get...

    $49.00
    listed price
  3. 3
    Coursera Certificate Grade B

    Container Monitoring and Engine Administration

    Offered by LearnKartS

    Run Docker with real operational visibility, control, and reliability by building practical Docker Engine administration skills through 8 real-world demos covering topics from container monitoring to daemon configuration...

    $49.00
    listed price
  4. 4
    Coursera MOOC / Non-credit Grade C

    Customer-Centric CRM Strategy and Management

    Offered by EDUCBA

    The Customer-Centric CRM: Navigating Customer Relationships Specialization equips learners with the strategic knowledge and practical skills to manage and enhance customer relationships effectively. Through a structured,...

    $49.00
    listed price
  5. 5
    Coursera Certificate Grade C

    Certified Kubernetes Administrator (CKA): Unit 3

    Offered by Pearson

    This course gives you the practical skills and knowledge to manage application access and network configurations in Kubernetes. You’ll learn how to expose and secure your applications using services, ingress controllers,...

    $49.00
    listed price
  6. 6
    Coursera MOOC / Non-credit Grade B

    Leadership and Management in Health and Social Care

    Offered by Sage Publications

    Strong leadership and effective management are essential for delivering high-quality health and social care services. This course explores the principles, strategies, and supervisory practices needed to lead teams, manag...

    $49.00
    listed price
  7. 7
    Coursera MOOC / Non-credit Grade B

    PowerShell for Automating Administration

    Offered by Packt

    Updated in May 2025. This course now features Coursera Coach! A smarter way to learn with interactive, real-time conversations that help you test your knowledge, challenge assumptions, and deepen your understanding as yo...

    $49.00
    listed price
  8. 8
    Coursera MOOC / Non-credit Grade B

    ITIL V4 Explanation of Service Value System & its Components

    Offered by EDUCBA

    Upon completing this course, participants will: 1) Gain a comprehensive understanding of the ITIL Service Value System (SVS) and its core components. 2) Explore advanced strategies for creating and managing value within...

    $49.00
    listed price
  9. 9
    Coursera MOOC / Non-credit Grade C

    AWS Developer: Unit 1

    Offered by Pearson

    This course starts with an introduction to cloud concepts, focusing on the importance of AWS in today's technology infrastructure. You'll learn about different AWS certifications and their career benefits. Our curriculum...

    $49.00
    listed price
  10. 10
    Coursera Certificate Grade C

    Information Systems Operations and Business Resiliency

    Offered by Packt

    This course on Information Systems Operations and Business Resiliency offers a thorough exploration of IT operations and auditing, which are essential for anyone preparing for the CISA certification. You'll gain practica...

    $49.00
    listed price
  11. 11
    Coursera Certificate Certification prep Grade B

    ITIL V4 Certification Preparation

    Offered by EDUCBA

    This ITIL V4 Specialization provides an in-depth understanding of IT Service Management best practices, aligning IT services with business needs. Through a series of expertly designed courses, you will learn the principl...

    $49.00
    listed price

Best Service Management Courses on Coursera compared

Prices shown are the provider's listed price when we last updated this page. Confirm on their site before enrolling.

What the prices here tell you

The 11 priced courses on this page run from $49.00 to $49.00, with the middle of the range around $49.00 — a spread of $0.00. The options are closely priced, so cost is unlikely to be your deciding factor. A higher price on this page usually reflects who is behind the course rather than how much material it contains, so it is worth opening two or three at different price points and comparing their syllabus before deciding.

Who is behind these courses

These courses come from Coursera. Everything on this page is sold on the one platform, so the buying experience is the same whichever you pick. 1 of these are produced by a named university or institution, including Boston Consulting Group — which usually means a fixed syllabus and a recognised certificate, rather than an individual instructor’s own course.

Courses versus exam preparation

1 of the entries here are built around a certification exam rather than teaching Service Management from scratch. They are the right choice only if you already know the material and want to pass a specific exam; if you are starting out, pick one of the taught courses first and come back to exam preparation afterwards.

Before you enrol

Open the provider’s own page and check three things this comparison cannot tell you: when the course was last updated, what the syllabus actually covers in its later sections, and what recent learners say. Prices shown here are the provider’s listed price when we last rebuilt this page on 30 August 2026 — they change often, and a promotion can move them substantially. We earn a commission if you enrol through our links, which costs you nothing and never affects the order courses appear in.

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