Microsoft Dynamics 365 CRM Course for Beginners-Part 1
About this course
Microsoft Dynamics 365 CRM is one of the most powerful enterprise platforms used globally for customer relationship management, sales automation, service management, and business process automation.This course is designed to take you from beginner to expert level in Dynamics 365 CRM, even if you have no prior CRM experience.You will start with core CRM concepts, including environments, security roles, users, teams, entities (tables), fields, relationships, forms, views, dashboards, and business rules. Step by step, you will move into real-time practical implementation, not just theory.In this course, you will learn how to:Configure out-of-the-box and custom entitiesDesign forms, views, dashboards, and chartsImplement security roles, teams, and field-level securityAutomate business logic using workflows and Power AutomateWork with Microsoft DataversePerform Dynamics 365 customization and configurationUnderstand plugin concepts and JavaScript customizationIntegrate Power Apps and Power Automate with Dynamics 365Work on real-time project scenarios used in companiesThis course is taught by a Microsoft Award-winning trainer with 18+ years of IT experience, who has trained 20,000+ students globally and worked with top organizations using Microsoft technologies.Whether you are a student, job seeker, developer, tester, functional consultant, or working professional, this course will help you build strong Dynamics 365 CRM skills and prepare you for real project work and interviews.By the end of
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What you'll learn
- configure out-of-the-box and custom entities
- design forms, views, dashboards, and charts
- implement security roles and field-level security
- automate business logic using workflows and Power Automate
- perform Dynamics 365 customization and configuration
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