15 Best CRM Courses for Beginners
We compared 15 CRM courses currently listed on Coursera and Udemy, priced from $19.99 to $199.99. 9 of them teach the subject directly and 6 are built around a certification exam. They are ordered by our CourseAsk score, which is built from how thoroughly each course describes what it teaches, whether it comes from a named institution, and how it compares on price — not from star ratings, which our course data does not include.
- Courses compared
- 15
- Price range
- $19.99 – $199.99
- Providers
- Coursera, Udemy
- Last updated
- 18 Sep 2026
How these 15 courses were chosen
Every course below is a real, currently listed course from Coursera, Udemy, matched to this topic by our catalog and ordered by our CourseAsk score. Courses whose own title names the topic rank above those only tagged with it.
The grade on each entry scores how much the provider publishes about the course before you pay — the length and detail of the description, whether it lists learning outcomes and objectives — and whether a named university or institution stands behind it. A is fully documented and institution-backed; E is little more than a title and a price. Courses with almost nothing published are left ungraded rather than marked down, because an unknown course and a poor one are not the same thing.
There are no star ratings on this page — the course feeds we license do not include them, and we would rather leave a column out than fill it with a number we cannot stand behind. What we do have is price: these range from $19.99 to $199.99, as listed by the provider when we last updated the page.
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1
Salesforce Agentforce: Introduction to Agentforce Platform
Offered by Edureka
This course explores how Salesforce Einstein AI and Agentforce enable intelligent, enterprise-ready AI experiences within the Salesforce platform. It focuses on how AI can move beyond traditional automation and reporting...
$49.00listed price -
2
Salesforce Fundamentals and Setup
Offered by LearnKartS
Ready to master one of the world's most powerful CRM platforms? This Salesforce Fundamentals & Setup course is a necessary prerequisite for both the Salesforce Administrator (ADM 201) and Platform App Builder (CRT 403) c...
$49.00listed price -
3
Microsoft Dynamics 365 Fundamentals (CRM)
Course Overview:Welcome to "Mastering Microsoft Dynamics 365," an all-encompassing course designed to equip you with the essential skills and knowledge to effectively utilize Microsoft's Dynamics 365 suite. This course i...
$199.99listed price -
4
Get Started with Salesforce - For Absolute beginners
The Salesforce Certified Associate Credential is for candidates who may be new to the Salesforce ecosystem and have an interest in understanding and using the Salesforce Customer 360 Platform. Salesforce Certified Associ...
$29.99listed price -
5
HubSpot Sales Starter 2025 – CRM Setup for Beginners
Learn how to fully implement HubSpot Sales Hub Starter and build a powerful CRM for your sales team — without expensive consultants or wasted time.In this hands-on course, designed by an Elite HubSpot Partner, you will g...
$24.99listed price -
6
Salesforce AI Fundamentals
Thank you for your interest in this course!Salesforce is at the forefront of the Artificial Intelligence revolution. As AI rapidly reshapes how businesses operate, understanding how it integrates with your CRM is no long...
$24.99listed price -
7
Salesforce Associate Certification: Beginner's Guide to CRM
Salesforce Associate Certification – Beginner’s Guide to CRMReady to take your first step into the exciting world of Salesforce? Whether you’re an aspiring tech professional, a career switcher, or just CRM-curious, this...
$49.99listed price -
8
Microsoft Dynamics 365 CRM Course for Beginners-Part 1
Microsoft Dynamics 365 CRM is one of the most powerful enterprise platforms used globally for customer relationship management, sales automation, service management, and business process automation.This course is designe...
$19.99listed price -
9
Learn HubSpot CRM From Scratch
Learn the basics of the HubSpot CRM platform! I walk you through the free version of HubSpot, explaining the tools that HubSpot offers and how to utilize them. Additionally, I include a caste study where I analyze t...
$19.99listed price -
10
Microsoft Dynamics 365 Fundamentals MB-910 Exámenes
Microsoft Dynamics 365 Fundamentals MB-910 Exámenes de práctica. La transformación digital de las relaciones con los clientes y los procesos de negocio se apoya hoy en plataformas integradas de vanguardia, donde Microsof...
$29.99listed price -
11
Tests for Microsoft Dynamics 365 Fundamentals (CRM) MB-910
Disclaimer:Tests for Microsoft Dynamics 365 Fundamentals (CRM) MB-910 is an independent publication and is neither affiliated with, nor authorized, sponsored, or approved by, Microsoft Corporation.Course content is subje...
$24.99listed price -
12
MB-910: Microsoft Dynamics 365 Fundamentals (CRM) Tests
MB-910: Microsoft Dynamics 365 Fundamentals (CRM) - Comprehensive Practice TestsDive deep into the world of Microsoft Dynamics 365 CRM and gear up for success with our meticulously designed practice tests. Whether you're...
$19.99listed price -
13
Exam MB-910 Microsoft Dynamics 365 Fundamentals(CRM) prepare
Hello, Students!Are you looking for the best course to test your knowledge?So, you are on the right course to examine your skills. This course is designed for different scenarios.You can learn so many new things with the...
$19.99listed price -
14
Simulado Microsoft Dynamics 365 Fundamentals MB-910
Simulado Microsoft Dynamics 365 Fundamentals MB-910. Iniciar uma carreira no ecossistema de aplicações de negócios da Microsoft exige o conhecimento técnico dos conceitos básicos de CRM e ERP integrados à nuvem. Este con...
$34.99listed price -
15
D365 Business central for Beginners(MB-800)
This is an introduction course on D365 Business Central with a focus on Fundamentals and the core configuration. Along with helping you to build your career as a functional consultant, this course will also prepare you f...
$19.99listed price
Best CRM Courses for Beginners compared
Prices shown are the provider's listed price when we last updated this page. Confirm on their site before enrolling.
What the prices here tell you
The 15 priced courses on this page run from $19.99 to $199.99, with the middle of the range around $24.99 — a spread of $180.00. That is a wide gap for one subject. A higher price on this page usually reflects who is behind the course rather than how much material it contains, so it is worth opening two or three at different price points and comparing their syllabus before deciding.
Who is behind these courses
These courses come from Coursera and Udemy. The platforms differ in how they sell: some charge once per course, others expect a subscription, and the listed price is not always what you pay at checkout after a promotion.
Courses versus exam preparation
6 of the entries here are built around a certification exam rather than teaching this topic from scratch. They are the right choice only if you already know the material and want to pass a specific exam; if you are starting out, pick one of the taught courses first and come back to exam preparation afterwards.
Before you enrol
Open the provider’s own page and check three things this comparison cannot tell you: when the course was last updated, what the syllabus actually covers in its later sections, and what recent learners say. Prices shown here are the provider’s listed price when we last rebuilt this page on 18 September 2026 — they change often, and a promotion can move them substantially. We earn a commission if you enrol through our links, which costs you nothing and never affects the order courses appear in.