edX
MOOC / Non-credit
0
Gestión de servicios: diseño de experiencias exitosas
About this course
This course focuses on the principles of service management and the design of successful customer experiences. By exploring different strategies and methodologies, you'll gain insights into how to effectively manage services and enhance user satisfaction. It's a great opportunity to strengthen your skills in delivering high-quality service that meets the needs of clients and customers alike.
D
48/100
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Scores how much the provider publishes and who stands behind it — not how well it is taught.
Operations Management
#customer experience
#service management
#operations management
#service design
#user satisfaction
$294.30
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