Coursera
MOOC / Non-credit
0
Créer une enquête de satisfaction clients
About this course
À la fin de ce projet, vous aurez toutes les compétences de base pour créer une enquête de satisfaction clients avec Microsoft Forms. Grâce à ce projet, vous serez en mesure de collecter les informations et retours de vos clients, de demander leurs avis et d’améliorer votre satisfaction clients.
E
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- Who stands behind it
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- 12/20
Scores how much the provider publishes and who stands behind it — not how well it is taught.
What you'll learn
- how to create a customer satisfaction survey
- effective use of Microsoft Forms
- methods for collecting client feedback
Data Analysis
#user experience
#data collection
#survey design
#microsoft forms
#customer satisfaction
#survey creation
#client feedback
$9.99
Price shown by Coursera — confirm on their site.
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