1500 Questions | PTCB Certified Pharmacy Technician 2026

About this course

Detailed Exam Domain CoveragePatient Assessment (19%)Obtaining accurate patient demographic informationDetermining patient eligibility for pharmacy services and benefitsAssisting patients with obtaining medicationsMaintaining patient confidentialityPharmacy Law and Regulations (15%)Understanding federal and state laws governing pharmacy practiceMaintaining patient privacy and confidentialityReporting controlled substance diversion or useComplying with HIPAA regulationsPharmacy Operations (17%)Maintaining accurate and complete patient profilesReceiving, processing, and filling prescriptionsStocking pharmacy and managing inventoryMaintaining records and reportsPatient Safety and Health Promotion (19%)Recognizing and reporting errors or near missesMaintaining a clean and organized work environmentIdentifying and reporting potential health risksPromoting patient engagement in medication managementMedication Safety and Handling (19%)Counting and verifying medications and suppliesMaintaining the integrity of inventoryHandling, storing, and disposing of medications and suppliesManaging inventory and conducting cycle countsPharmacies and Pharmaceutical Services (11%)Maintaining pharmacy workflow and productivityProviding customer service and supportManaging patient inquiries and complaintsMaintaining professional relationships with pharmacists and staffClinical Knowledge (20%)Assisting with compounding medications and preparationsIdentifying and addressing drug therapy issuesAssessing patients

Course objectives

• Equip students with the knowledge needed to successfully pass the PTCB exam
• Foster skills in patient assessment and safety promotion
• Prepare students to handle pharmacy laws and operations