15 Customer Service Practice Exams and Question Banks
We compared 15 Customer Service courses currently listed on Udemy, priced from $19.99 to $99.99. They are ordered by our CourseAsk score, which is built from how thoroughly each course describes what it teaches, whether it comes from a named institution, and how it compares on price — not from star ratings, which our course data does not include.
- Courses compared
- 15
- Price range
- $19.99 – $99.99
- Providers
- Udemy
- Last updated
- 18 Sep 2026
How these 15 courses were chosen
Every course below is a real, currently listed course from Udemy, matched to "customer service" by our catalog and ordered by our CourseAsk score. Courses whose own title names the topic rank above those only tagged with it.
The grade on each entry scores how much the provider publishes about the course before you pay — the length and detail of the description, whether it lists learning outcomes and objectives — and whether a named university or institution stands behind it. A is fully documented and institution-backed; E is little more than a title and a price. Courses with almost nothing published are left ungraded rather than marked down, because an unknown course and a poor one are not the same thing.
There are no star ratings on this page — the course feeds we license do not include them, and we would rather leave a column out than fill it with a number we cannot stand behind. What we do have is price: these range from $19.99 to $99.99, as listed by the provider when we last updated the page.
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1
MB-230 Dynamics 365 Customer Service Practice Exams 2026
Pass the Microsoft Dynamics 365 Customer Service Functional Consultant (MB-230) exam on your first attempt — with realistic, implementation-focused practice tests.The MB-230 earns you the Microsoft Certified: Dynamics 36...
$34.99listed price -
2
MB-230 Practice Tests | Dynamics 365 Customer Service
What Students Will LearnComprehensive Dynamics 365 Customer Service Knowledge: Understand the full suite of Dynamics 365 Customer Service features, including case management, knowledge management, service-level agreement...
$19.99listed price -
3
Dynamics 365 Customer Service Functional Practice Exams
Dynamics 365 Customer Service Functional Consultant Associate MB-230 Practice Exams. Becoming a professional in technical customer service management requires a profound technical understanding of technical case manageme...
$29.99listed price -
4
CompTIA A+ Core 1 (220-1201) Core 2 (220-1202) Practice Test
CompTIA A+ Core 1 (220-1201) CompTIA A+ Core 2 (220-1202) Certification Exam Combo PackPrepare with confidence for the CompTIA A+ Certification Exam using this comprehensive practice test set designed to reflect the late...
$19.99listed price -
5
CompTIA A+ Core 1 (220-1201) 6 Exam Practice Tests Prep 2026
CompTIA A+ Core 1 (220-1201) Certification Practice Exam is a highly beneficial tool for individuals seeking to obtain certification in the field of information technology. This practice exam is designed to provide candi...
$19.99listed price -
6
Salesforce Certified Service Cloud Consultant Practice Tests
Salesforce Certified Service Cloud Consultant Practice Tests. To achieve a professional level in technical customer service administration, one must possess a profound technical understanding of technical case management...
$29.99listed price -
7
ServiceNow CIS - CSM Practice Test
The course will provide exact idea on the mainline certification questions and the variety of scenarios. Mainline certification would have 60 questions and 90 minutes of duration, the practice test we offer would help yo...
$19.99listed price -
8
MB-230 Microsoft Dynamics 365 Customer Practice Tests
The MB-230 Microsoft Dynamics 365 Customer Service Practice Tests assess a candidate's expertise in managing customer interactions using Dynamics 365 Customer Service. This certification demonstrates the individual's abi...
$19.99listed price -
9
CIPS L5 Logistics Management (L5M10) Practice Tests
Passing the CIPS Level 5 L5M10 exam is about applying the syllabus under real exam conditions. This course gives you targeted practice across logistics elements, customer-service architecture, technology, capacity planni...
$19.99listed price -
10
Contact Center Accredited Professional Exam Questions
About the Contact Center Accredited Professional CredentialThe Contact Center Accredited Professional credential is intended for individuals who discover, design, plan, and deliver value to customers through Salesforce C...
$19.99listed price -
11
Salesforce Certified Service Cloud Consultant Practice Exam
Master Service Cloud Excellence: Salesforce Certified Service Cloud Consultant Practice ExamAre you ready to take your Salesforce Service Cloud expertise to the next level? Our Salesforce Certified Service Cloud Consulta...
$19.99listed price -
12
Microsoft MB-230 MB-240 Questions Test Verified QA Updated
Welcome to Exam MB-230 and MB-240 Practice TestsGet Microsoft Exams Practice Tests Verified Questions and Answers including Hotspot , Drag drop questions.MB-230: Microsoft Dynamics 365 Customer Service Functional Consult...
$24.99listed price -
13
MB-910 and MB-920 Microsoft Dynamics 365 Practice Test 2026
Exam MB-910: Microsoft Dynamics 365 Fundamentals (CRM) and Exam MB-920: Microsoft Dynamics 365 Fundamentals (ERP)Exam MB-910: Microsoft Dynamics 365 Fundamentals (CRM) - As a candidate for this exam, you aspire to...
$19.99listed price -
14
1500 Questions | PTCB Certified Pharmacy Technician 2026
Detailed Exam Domain CoveragePatient Assessment (19%)Obtaining accurate patient demographic informationDetermining patient eligibility for pharmacy services and benefitsAssisting patients with obtaining medicationsMainta...
$99.99listed price -
15
MB-230 Certification Exam Prep: 300 Practice Questions
Prepare confidently for the Microsoft MB-230: Dynamics 365 Customer Service Functional Consultant certification exam with this comprehensive practice test course. This course is designed to help you master the key concep...
$19.99listed price
Customer Service Practice Exams and Question Banks compared
Prices shown are the provider's listed price when we last updated this page. Confirm on their site before enrolling.
What the prices here tell you
The 15 priced courses on this page run from $19.99 to $99.99, with the middle of the range around $19.99 — a spread of $80.00. The options are closely priced, so cost is unlikely to be your deciding factor. A higher price on this page usually reflects who is behind the course rather than how much material it contains, so it is worth opening two or three at different price points and comparing their syllabus before deciding.
Who is behind these courses
These courses come from Udemy. Everything on this page is sold on the one platform, so the buying experience is the same whichever you pick.
Courses versus exam preparation
15 of the entries here are built around a certification exam rather than teaching Customer Service from scratch. They are the right choice only if you already know the material and want to pass a specific exam; if you are starting out, pick one of the taught courses first and come back to exam preparation afterwards.
Before you enrol
Open the provider’s own page and check three things this comparison cannot tell you: when the course was last updated, what the syllabus actually covers in its later sections, and what recent learners say. Prices shown here are the provider’s listed price when we last rebuilt this page on 18 September 2026 — they change often, and a promotion can move them substantially. We earn a commission if you enrol through our links, which costs you nothing and never affects the order courses appear in.