11 Best Help Desk Courses on Udemy
We compared 11 Help Desk courses currently listed on Udemy, priced from $19.99 to $199.99. 9 of them teach the subject directly and 2 are built around a certification exam. They are ordered by our CourseAsk score, which is built from how thoroughly each course describes what it teaches, whether it comes from a named institution, and how it compares on price — not from star ratings, which our course data does not include.
- Courses compared
- 11
- Price range
- $19.99 – $199.99
- Providers
- Udemy
- Last updated
- 18 Sep 2026
How these 11 courses were chosen
Every course below is a real, currently listed course from Udemy, matched to "help desk" by our catalog and ordered by our CourseAsk score. Courses whose own title names the topic rank above those only tagged with it.
The grade on each entry scores how much the provider publishes about the course before you pay — the length and detail of the description, whether it lists learning outcomes and objectives — and whether a named university or institution stands behind it. A is fully documented and institution-backed; E is little more than a title and a price. Courses with almost nothing published are left ungraded rather than marked down, because an unknown course and a poor one are not the same thing.
There are no star ratings on this page — the course feeds we license do not include them, and we would rather leave a column out than fill it with a number we cannot stand behind. What we do have is price: these range from $19.99 to $199.99, as listed by the provider when we last updated the page.
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1
Apple Support Essentials for the IT Help Desk
Now featuring iOS 26, iPadOS 26, and macOS 26 Tahoe.Apple Support Essentials for the IT Help Desk is a hands-on course designed specifically for IT support professionals who are experienced with Windows or Android e...
$49.99listed price -
2
CompTIA A+ (220-1101 & 220-1102)
The CompTIA A+ (220-1101 & 220-1102) course is a comprehensive collection covering the course contents for Core 1 and Core 2 exams of CompTIA A+ certification. This course is specifically designed for candidates aspi...
$199.99listed price -
3
CompTIA A+ 220-1102 (Core 2) & 2025 CompTIA A+ (220-1202)!!
The CompTIA A+ certification is a globally recognized credential for IT professionals, validating essential technical and troubleshooting skills. This QA/MCQ-based prep course is designed to help you master key concepts,...
$19.99listed price -
4
CompTIA A+ Core 2 (220-1102) - Study Guide
Candidates are encouraged to use this study guide to help prepare for the CompTIA A+ Core 1 (220-1101) certification exam. In order to receive the CompTIA A+ certification, you must pass two exams: Core 1 (220-1101) and...
$19.99listed price -
5
CompTIA A+ Simulations for Core 1 and 2 V15 (220-1201/1202)
*IMPORTANT*Most of these Simulations are not available in my YouTube channel anymore.As English is my second language, you may encounter some grammar mistakes in the videos, so I apologize in advance. My videos have hel...
$59.99listed price -
6
IT Troubleshooting Technical Support IT Support Desktop Help
IT Troubleshooting Technical Support IT Support Desktop Support IT Skill TutorialsIT Troubleshooting Technical Support IT Support Desktop Support IT Skill Tutorials learn about Information TechnologyTechnical Support IT...
$19.99listed price -
7
(220-1101) - CompTIA A+ Core 1 - Study Guide
Candidates are encouraged to use this study guide to help prepare for the CompTIA A+ Core 1 (220-1101)certification exam. In order to receive the CompTIA A+ certification, you must pass two exams: Core 1(220-1101) and Co...
$19.99listed price -
8
CompTIA A+ SIMULATIONS or PBQ for CORE 2 V15 220-1202
As English is my second language, you may encounter some grammar mistakes in the videos, so I apologize in advance. My videos have helped many people pass their exams, so don't hesitate to enroll now. You won't regret it...
$19.99listed price -
9
Windows Server 2012 System Administration: Get an IT Job!
Note: Join the 6,000+ students who have already enrolled and over 450 five star reviews. Every day I interact with students and help them on their journey and I can help you too! Check out the reviews for your self below...
$199.99listed price -
10
CompTIA A+ Certification Core 1 (220-1202) Best Exam Prep!
What You'll LearnPass the CompTIA A+ 220-1202 Core 2 certification exam on your first attemptMaster operating systems , including Windows, macOS, Linux, and mobile OS configuration and managementLearn essential IT securi...
$19.99listed price -
11
Cisco 100-140 CCST IT Support Exam Tests 2026
Welcome to Exam Cisco 100-140 CCST IT Support Exam Tests 2026The Cisco Certified Support Technician IT Support (100-140) exam tests an entry-level candidate's foundational knowledge and skills related to IT support tasks...
$19.99listed price
Best Help Desk Courses on Udemy compared
| # | Course | Provider | Offered by | Price | |
|---|---|---|---|---|---|
| 1 | Apple Support Essentials for the IT Help Desk | Udemy | — | $49.99 | View → |
| 2 | CompTIA A+ (220-1101 & 220-1102) | Udemy | — | $199.99 | View → |
| 3 | CompTIA A+ 220-1102 (Core 2) & 2025 CompTIA A+ (220-1202)!! | Udemy | — | $19.99 | View → |
| 4 | CompTIA A+ Core 2 (220-1102) - Study Guide | Udemy | — | $19.99 | View → |
| 5 | CompTIA A+ Simulations for Core 1 and 2 V15 (220-1201/1202) | Udemy | — | $59.99 | View → |
| 6 | IT Troubleshooting Technical Support IT Support Desktop Help | Udemy | — | $19.99 | View → |
| 7 | (220-1101) - CompTIA A+ Core 1 - Study Guide | Udemy | — | $19.99 | View → |
| 8 | CompTIA A+ SIMULATIONS or PBQ for CORE 2 V15 220-1202 | Udemy | — | $19.99 | View → |
| 9 | Windows Server 2012 System Administration: Get an IT Job! | Udemy | — | $199.99 | View → |
| 10 | CompTIA A+ Certification Core 1 (220-1202) Best Exam Prep! | Udemy | — | $19.99 | View → |
| 11 | Cisco 100-140 CCST IT Support Exam Tests 2026 | Udemy | — | $19.99 | View → |
Prices shown are the provider's listed price when we last updated this page. Confirm on their site before enrolling.
What the prices here tell you
The 11 priced courses on this page run from $19.99 to $199.99, with the middle of the range around $19.99 — a spread of $180.00. That is a wide gap for one subject. A higher price on this page usually reflects who is behind the course rather than how much material it contains, so it is worth opening two or three at different price points and comparing their syllabus before deciding.
Who is behind these courses
These courses come from Udemy. Everything on this page is sold on the one platform, so the buying experience is the same whichever you pick.
Courses versus exam preparation
2 of the entries here are built around a certification exam rather than teaching Help Desk from scratch. They are the right choice only if you already know the material and want to pass a specific exam; if you are starting out, pick one of the taught courses first and come back to exam preparation afterwards.
Before you enrol
Open the provider’s own page and check three things this comparison cannot tell you: when the course was last updated, what the syllabus actually covers in its later sections, and what recent learners say. Prices shown here are the provider’s listed price when we last rebuilt this page on 18 September 2026 — they change often, and a promotion can move them substantially. We earn a commission if you enrol through our links, which costs you nothing and never affects the order courses appear in.