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Best help desk Courses Online

We compared 16 Help Desk courses currently listed on Udemy and Coursera, priced from $19.99 to $199.99. 13 of them teach the subject directly and 3 are built around a certification exam. They are ordered by our CourseAsk score, which is built from how thoroughly each course describes what it teaches, whether it comes from a named institution, and how it compares on price — not from star ratings, which our course data does not include.

Courses in our catalog
26
Compared here
16
  1. 1
    Udemy Certificate Grade B

    Apple Support Essentials for the IT Help Desk

    Now featuring iOS 26, iPadOS 26, and macOS 26 Tahoe.Apple Support Essentials for the IT Help Desk is a hands-on course designed specifically for IT support professionals who are experienced with Windows or Android e...

    $49.99
    listed price
  2. 2
    Udemy Certificate Grade B

    CompTIA A+ (220-1101 & 220-1102)

    The CompTIA A+ (220-1101 & 220-1102) course is a comprehensive collection covering the course contents for Core 1 and Core 2 exams of CompTIA A+ certification. This course is specifically designed for candidates aspi...

    $199.99
    listed price
  3. 3
    Udemy Certificate Grade B Lowest price here

    CompTIA A+ 220-1102 (Core 2) & 2025 CompTIA A+ (220-1202)!!

    The CompTIA A+ certification is a globally recognized credential for IT professionals, validating essential technical and troubleshooting skills. This QA/MCQ-based prep course is designed to help you master key concepts,...

    $19.99
    listed price
  4. 4
    Coursera Certificate Grade B

    Microsoft Foundations of IT Systems, Networking, and Data Protection

    Offered by Microsoft

    Build foundational IT support skills with Microsoft as you learn how computer systems, networks, security, cloud services, and data protection work in modern business environments. This beginner-level Professional Certif...

    $49.00
    listed price
  5. 5
    Coursera Certificate Grade B

    Cisco Certified Support Technician IT Support 100-140 Unit 1

    Offered by Pearson

    This comprehensive course is designed to equip you with the essential skills and knowledge needed to excel as a CCST IT Support professional. Whether you’re new to the field or looking to formalize your existing tech kno...

    $49.00
    listed price
  6. 6
    Udemy Certificate Grade C

    CompTIA A+ Core 2 (220-1102) - Study Guide

    Candidates are encouraged to use this study guide to help prepare for the CompTIA A+ Core 1 (220-1101) certification exam. In order to receive the CompTIA A+ certification, you must pass two exams: Core 1 (220-1101) and...

    $19.99
    listed price
  7. 7
    Udemy Certificate Grade C

    CompTIA A+ Simulations for Core 1 and 2 V15 (220-1201/1202)

    *IMPORTANT*Most of these Simulations are not available in my YouTube channel anymore.As English is my second language, you may encounter some grammar mistakes in the videos, so I apologize in advance.  My videos have hel...

    $59.99
    listed price
  8. 8
    Udemy Certificate Grade C

    IT Troubleshooting Technical Support IT Support Desktop Help

    IT Troubleshooting Technical Support IT Support Desktop Support IT Skill TutorialsIT Troubleshooting Technical Support IT Support Desktop Support IT Skill Tutorials learn about Information TechnologyTechnical Support IT...

    $19.99
    listed price
  9. 9
    Coursera MOOC / Non-credit Grade C

    CompTIA Network+

    Offered by Total Seminars

    This specialization provides comprehensive preparation for the CompTIA Network+ certification and builds the networking knowledge and skills that form the backbone of every IT career path. Spanning six modular courses an...

    $49.00
    listed price
  10. 10
    Udemy Certificate Grade C

    (220-1101) - CompTIA A+ Core 1 - Study Guide

    Candidates are encouraged to use this study guide to help prepare for the CompTIA A+ Core 1 (220-1101)certification exam. In order to receive the CompTIA A+ certification, you must pass two exams: Core 1(220-1101) and Co...

    $19.99
    listed price
  11. 11
    Udemy Certificate Grade C

    CompTIA A+ SIMULATIONS or PBQ for CORE 2 V15 220-1202

    As English is my second language, you may encounter some grammar mistakes in the videos, so I apologize in advance. My videos have helped many people pass their exams, so don't hesitate to enroll now. You won't regret it...

    $19.99
    listed price
  12. 12
    Udemy Certificate Grade C

    Windows Server 2012 System Administration: Get an IT Job!

    Note: Join the 6,000+ students who have already enrolled and over 450 five star reviews. Every day I interact with students and help them on their journey and I can help you too! Check out the reviews for your self below...

    $199.99
    listed price
  13. 13
    Udemy Certificate Grade D

    CompTIA A+ Core 2 (220-1102) - Study Guide

    Candidates are encouraged to use this study guide to help prepare for the CompTIA A+ Core 1 (220-1101) certification exam. In order to receive the CompTIA A+ certification, you must pass two exams: Core 1 (220-1101) and...

    $19.99
    listed price
  14. 14
    Coursera Certificate Certification prep Grade B

    A+ Core 1 V15 - Pearson Cert Prep

    Offered by Pearson

    Prepare for a successful career in IT with the CompTIA A+ Core 1 (220-1101) Complete Video Course, expertly designed to help you master essential computer hardware, networking, mobile devices, virtualization, cloud compu...

    $49.00
    listed price
  15. 15
    Udemy Certificate Certification prep Grade B

    CompTIA A+ Certification Core 1 (220-1202) Best Exam Prep!

    What You'll LearnPass the CompTIA A+ 220-1202 Core 2 certification exam on your first attemptMaster operating systems , including Windows, macOS, Linux, and mobile OS configuration and managementLearn essential IT securi...

    $19.99
    listed price
  16. 16
    Udemy Certificate Certification prep Grade C

    Cisco 100-140 CCST IT Support Exam Tests 2026

    Welcome to Exam Cisco 100-140 CCST IT Support Exam Tests 2026The Cisco Certified Support Technician IT Support (100-140) exam tests an entry-level candidate's foundational knowledge and skills related to IT support tasks...

    $19.99
    listed price

What the prices here tell you

The 16 priced courses on this page run from $19.99 to $199.99, with the middle of the range around $49.00 — a spread of $180.00. That is a wide gap for one subject. A higher price on this page usually reflects who is behind the course rather than how much material it contains, so it is worth opening two or three at different price points and comparing their syllabus before deciding.

Who is behind these courses

These courses come from Udemy and Coursera. The platforms differ in how they sell: some charge once per course, others expect a subscription, and the listed price is not always what you pay at checkout after a promotion.

Courses versus exam preparation

3 of the entries here are built around a certification exam rather than teaching Help Desk from scratch. They are the right choice only if you already know the material and want to pass a specific exam; if you are starting out, pick one of the taught courses first and come back to exam preparation afterwards.

Before you enrol

Open the provider’s own page and check three things this comparison cannot tell you: when the course was last updated, what the syllabus actually covers in its later sections, and what recent learners say. Prices shown here are the provider’s listed price when we last rebuilt this page — they change often, and a promotion can move them substantially. We earn a commission if you enrol through our links, which costs you nothing and never affects the order courses appear in.

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