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15 Best Customer Relationship Management Courses on Udemy

We compared 15 Customer Relationship Management courses currently listed on Udemy, priced from $19.99 to $199.99. 2 come from a named university or institution, including MTF Institute and UNESC - Universidade do Extremo Sul Catarinense. They are ordered by our CourseAsk score, which is built from how thoroughly each course describes what it teaches, whether it comes from a named institution, and how it compares on price — not from star ratings, which our course data does not include.

Courses compared
15
Price range
$19.99 – $199.99
Providers
Udemy
Last updated
18 Sep 2026
How these 15 courses were chosen

Every course below is a real, currently listed course from Udemy, matched to "customer relationship management" by our catalog and ordered by our CourseAsk score. Courses whose own title names the topic rank above those only tagged with it.

The grade on each entry scores how much the provider publishes about the course before you pay — the length and detail of the description, whether it lists learning outcomes and objectives — and whether a named university or institution stands behind it. A is fully documented and institution-backed; E is little more than a title and a price. Courses with almost nothing published are left ungraded rather than marked down, because an unknown course and a poor one are not the same thing.

There are no star ratings on this page — the course feeds we license do not include them, and we would rather leave a column out than fill it with a number we cannot stand behind. What we do have is price: these range from $19.99 to $199.99, as listed by the provider when we last updated the page.

  1. 1
    Udemy Diploma Grade A University-backed

    Professional Diploma in Customer Relationship Management CRM

    Offered by MTF Institute

    Welcome to course: Professional Diploma in Customer Relationship Management CRM by MTF InstituteCourse provided by MTF Institute of Management, Technology and FinanceMTF is the global educational and research institute w...

    $24.99
    listed price
  2. 2
    Udemy Certificate Grade A University-backed

    Marketing para Micro a Médias Empresas

    Offered by UNESC - Universidade do Extremo Sul Catarinense

    Workshop originalmente ministrado a convite da UNESC - Universidade do Extremo Sul Catarinense, através do seu Núcleo de Empreendedorismo.Evento realizado no CRIO - Centro de Inovação de Criciúma, em Criciúma - Santa Cat...

    $34.99
    listed price
  3. 3
    Udemy Certificate Grade B

    Mastering the Salesforce Certified Pardot Consultant Prep

    Unlock your potential as a Salesforce Certified Pardot Consultant in this comprehensive course designed to equip you with the essential skills and knowledge needed to excel in marketing automation. This course provides a...

    $29.99
    listed price
  4. 4
    Udemy Certificate Grade B

    Fundamental Course in Salesforce Certified Associate (101)

    Fundamental Course in Salesforce Certified Associate (101) - Beginner Level Course In the rapidly evolving landscape of modern business, organizations are increasingly relying on customer relationship management (CRM) pl...

    $89.99
    listed price
  5. 5
    Udemy Certificate Grade B

    SAP C_BCSBS_2502 - Positioning SAP Business Suite

    This in-depth training course is designed to help you prepare thoroughly for the SAP Certified Associate – Positioning SAP Business Suite (C_BCSBS_2502) exam. The course offers an extensive selection of realistic and exa...

    $29.99
    listed price
  6. 6
    Udemy Certificate Grade B Lowest price here

    Tutor for Filemaker Pro 13: The Basics

    Learn the concepts and functions of a database to easily build your own database solution in FileMaker Pro 13. Effectively and efficiently manage customer relations, inventory, projects, events, and more using this easy...

    $19.99
    listed price
  7. 7
    Udemy MOOC / Non-credit Grade B

    Artificial Intelligence in Operations Management

    This course is a good start to know about operations management domain, to get closer to the Artificial Intelligence domain, and how both domains can intersect. AI is a booming topic, and its applications widespread so f...

    $24.99
    listed price
  8. 8
    Udemy MOOC / Non-credit Grade B

    Teknik Sukses Pemasaran B2B

    Teknik Sukses Pemasaran B2BDeskripsi Pelatihan:Pelatihan Pemasaran B2B dirancang untuk membekali peserta dengan pengetahuan dan keterampilan yang diperlukan untuk merancang dan melaksanakan strategi pemasaran yang sukses...

    $64.99
    listed price
  9. 9
    Udemy Certificate Grade C

    Salesforce Associate Practice Plan

    This comprehensive Practice Plan is designed to provide students with a structured approach to prepare for the Associate Certification in the Salesforce ecosystem. The course covers various important sections of study, e...

    $19.99
    listed price
  10. 10
    Udemy Certificate Grade C

    Pega Certification Mastery: Your Guide to Becoming a Pega Ex

    Welcome to "Pega Certification Mastery: Your Guide to Becoming a Pega Expert." This course is designed to prepare you for Pega certifications, including Pega Certified System Architect (CSA), Pega Certified Senior System...

    $199.99
    listed price
  11. 11
    Udemy Certificate Grade C

    Salesforce CPQ Training | Zero to Hero

    CPQ Live Class Training ProgramMaster the platform of Salesforce CPQ with no prerequisite knowledge required by attending our live training program.If you are willing to become a Salesforce CPQ expert, you have landed on...

    $19.99
    listed price
  12. 12
    Udemy Certificate Grade C

    Deploy Microsoft Dynamics 365 For Business & Start Using It

    What students are saying: Vicky says "This is a great course if you want to get started to prepare for Microsoft Dynamics 365 certification examination (MB2-715) or to learn the basics of the application. I cannot wait t...

    $124.99
    listed price
  13. 13
    Udemy Certificate Grade C

    Microsoft Dynamics 365 CRM Complete Fundamentals(2025)

    This course is basic introduction of Microsoft Dynamics 365 CRM(customer relationship management). You will learn all the modules introduction Sales,Marketing,Customer Service , Microsoft Dynamics 365 Finance & Opera...

    $19.99
    listed price
  14. 14
    Udemy Certificate Grade C

    Wordpress E-Commerce Course - Winning with WooCommerce

    Welcome to Wordpress E-Commerce Course!Ever thought of running your own online shop? Our course, “E-commerce Mastery: Winning with WooCommerce,” makes it easy! WooCommerce is like the magic wand for setting up online sto...

    $19.99
    listed price
  15. 15
    Udemy Certificate Grade C

    How to Deliver Bad News to a Customer

    In the realm of customer service, the primary objective remains clear: to deliver an exceptional experience to every customer. However, customer service representatives (CSRs) often find themselves in a challenging posit...

    $29.99
    listed price

Best Customer Relationship Management Courses on Udemy compared

Prices shown are the provider's listed price when we last updated this page. Confirm on their site before enrolling.

What the prices here tell you

The 15 priced courses on this page run from $19.99 to $199.99, with the middle of the range around $29.99 — a spread of $180.00. That is a wide gap for one subject. A higher price on this page usually reflects who is behind the course rather than how much material it contains, so it is worth opening two or three at different price points and comparing their syllabus before deciding.

Who is behind these courses

These courses come from Udemy. Everything on this page is sold on the one platform, so the buying experience is the same whichever you pick. 2 of these are produced by a named university or institution, including MTF Institute and UNESC - Universidade do Extremo Sul Catarinense — which usually means a fixed syllabus and a recognised certificate, rather than an individual instructor’s own course.

Before you enrol

Open the provider’s own page and check three things this comparison cannot tell you: when the course was last updated, what the syllabus actually covers in its later sections, and what recent learners say. Prices shown here are the provider’s listed price when we last rebuilt this page on 18 September 2026 — they change often, and a promotion can move them substantially. We earn a commission if you enrol through our links, which costs you nothing and never affects the order courses appear in.

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