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Microsoft Dynamics 365 CRM Complete Fundamentals(2025)

About this course

This course is basic introduction of Microsoft Dynamics 365 CRM(customer relationship management). You will learn all the modules introduction Sales,Marketing,Customer Service , Microsoft Dynamics 365 Finance & Operations . You will Learn : Microsoft Dynamics 365 CRM Sales IntroductionWhy Microsoft Dynamics CRM -IntroductionMicrosoft Dynamics 365 CRM sales introductionMicrosoft Dynamics CRM Sales LifecycleMicrosoft Dynamics 365 CRM  NavigationMicrosoft Dynamics 365 CRM Marketing IntroductionMicrosoft Dynamics 365 CRM Marketing introductionMicrosoft Dynamics CRM Sales Lifecycle and NavigationCore Marketing Modules in Dynamics 365 CRMWhat is landing pages in Dynamics 365 CRM marketing Microsoft Dynamics 365 CRM Customer Service IntroductionMicrosoft Dynamics 365 CRM Customer Service introCustomer Service LifecycleHow to create Cases?Microsoft Dynamics 365 CRM Project Service Automation IntroductionWhy Project Service Automation ?Project Service Automation LifecycleProject Service Automation UI NavigationMicrosoft Dynamics 365 Finance & Operations Introduction What is Dynamics 365 Finance & Operations ?Dynamics 365 Finance & Operations  NavigationBonus : Introduction of Microsoft flows and much more.This course definitely helps you to learn basic of Microsoft dynamics 365 CRM all modules .Get complete knowledge on Sales, Marketing, Services, Finance & Operations, and Microsoft Flow.This course is designed for Dynamics 365 CRM BEGINNERS who want to

62/100

CourseAsk score

What the provider tells you: 38/45
Who stands behind it: 8/35
How complete the listing is: 16/20

Scores how much the provider publishes and who stands behind it — not how well it is taught.

What you'll learn

Understand the basics of Microsoft Dynamics 365 CRM
Navigate through the Sales, Marketing, Customer Service, and Finance & Operations modules
Learn about the Sales Lifecycle and Core Marketing Modules
Create cases in Customer Service and understand Project Service Automation
Gain insights into Microsoft Flows

Operations Management #customer relationship management #customer service #sales lifecycle #microsoft dynamics 365 #crm marketing #finance operations #project service automation #crm sales #microsoft flows #marketing modules

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