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15 Best IT Service Management Certification Courses

We compared 15 IT Service Management courses currently listed on Udemy, priced from $19.99 to $199.99. They are ordered by our CourseAsk score, which is built from how thoroughly each course describes what it teaches, whether it comes from a named institution, and how it compares on price — not from star ratings, which our course data does not include.

Courses compared
15
Price range
$19.99 – $199.99
Providers
Udemy
Last updated
30 Aug 2026
How these 15 courses were chosen

Every course below is a real, currently listed course from Udemy, matched to "it service management" by our catalog and ordered by our CourseAsk score. Courses whose own title names the topic rank above those only tagged with it.

The grade on each entry scores how much the provider publishes about the course before you pay — the length and detail of the description, whether it lists learning outcomes and objectives — and whether a named university or institution stands behind it. A is fully documented and institution-backed; E is little more than a title and a price. Courses with almost nothing published are left ungraded rather than marked down, because an unknown course and a poor one are not the same thing.

There are no star ratings on this page — the course feeds we license do not include them, and we would rather leave a column out than fill it with a number we cannot stand behind. What we do have is price: these range from $19.99 to $199.99, as listed by the provider when we last updated the page.

  1. 1
    Udemy MOOC / Non-credit Certification prep Grade B

    IT Service Management Foundation Exam Prep 2026

    Prepare confidently for modern IT service management certification exams with this comprehensive practice test course designed for beginners, students, and IT professionals. This course includes realistic mock exams and...

    $39.99
    listed price
  2. 2
    Udemy MOOC / Non-credit Certification prep Grade C

    CSA Zurich Delta Exam: ServiceNow Certified System Admin

    Latest update (April 2026): Added and updated Zurich release questions and their reference links in the answer explanation section in alignment with the ServiceNow Zurich Delta exam.Exam PurposePrepare for the 'ServiceNo...

    $199.99
    listed price
  3. 3
    Udemy Bootcamp Certification prep Grade C Lowest price here

    ServiceNow CIS-Data Foundations Exam Prep 2026 - Australia

    Don't leave your ServiceNow certification to chance. Pass the CIS-Data Foundations exam on your FIRST TRY before the free window closes!The clock is ticking: ServiceNow is offering the CIS-DF exam for free until June 30,...

    $19.99
    listed price
  4. 4
    Udemy Certificate Certification prep Grade D

    ServiceNow System admin Exam (CSA) 2

    Simulado para certficação do ServiceNow administrator CSA Certified System AdministrorTest exam for ServiceNow system administrator examServiceNow system admin ExamServiceNow certified system administrator / ServiceNow F...

    $19.99
    listed price
  5. 5
    Udemy Certificate Certification prep Grade C

    ServiceNow System Administrator (CSA) Exam prep in 2026

    If you are planning to take ServiceNow Certified System Administrator (CSA) Exam and want to see what kind of questions are coming in Real Exam, these questions are the best for you.ServiceNow Certified System Administra...

    $19.99
    listed price
  6. 6
    Udemy Certificate Certification prep Grade B

    ServiceNow System Administrator (CSA) NEW Exam for 2026

    If you are planning to take ServiceNow Certified System Administrator (CSA) Exam and want to see what kind of questions are coming in Real Exam, these questions are the best for you.ServiceNow Certified System Administra...

    $19.99
    listed price
  7. 7
    Udemy Certificate Certification prep Grade C

    Foundation (Version 5) Certification Exam Prep – 2026 Exams

    In today’s rapidly evolving digital landscape, mastering Foundation (Version 5) is essential for professionals aiming to excel in modern IT service management. This updated version of Foundation reflects the shift toward...

    $19.99
    listed price
  8. 8
    Udemy Certificate Certification prep Grade B

    ITIL 4 Foundation Practice Certification Exams (6 Exams)

    Have you already taken an ITIL® 4 Foundation course from a registered Accredited Training Organization (ATO)?Have you self-studied using the ITIL® 4 Foundation textbook?Are you still not quite confident that yo...

    $99.99
    listed price
  9. 9
    Udemy Certificate Certification prep Grade B

    CIS Customer Service Management Exam Prep 2026

    Embark on a journey to master ServiceNow Customer Service Management (CSM) with our comprehensive training designed specifically for the CIS-CSM exam. This course offers an in-depth look into the tools and techniques ess...

    $19.99
    listed price
  10. 10
    Udemy Certificate Certification prep Grade B

    Pass ServiceNow CIS - Event Management CIS-EM Exam 2026 July

    Updated 2026 JulyWelcome to “Pass Your ServiceNow CIS – Event Management (CIS-EM) Exam 2026”This course is designed to help you confidently pass the Certified Implementation Specialist – Event Management exam by understa...

    $99.99
    listed price
  11. 11
    Udemy Certificate Certification prep Grade B

    ITSM 4 Course - New Certified ITSM 4 Foundation Exam

    [BONUS 1:] 6 New ITSM 4 Foundation Exams[BONUS 2:] 240 ITSM 4 Foundation Questions with Full Explanations[BONUS 3]: New ITSM 4 Foundation Study Guide with Several Important Tips[BONUS 4]: Monthly UpdatesThis ITSM 4 Found...

    $49.99
    listed price
  12. 12
    Udemy Certificate Certification prep Grade C

    ServiceNow CIS-DF Data Foundations (FEB 26)

    INITIAL DISCLAIMER, PLEASE READ:THIS COURSE DOES NOT EXCLUDE THE NEED FOR YOU TO STUDY THE CONTENTS PRESENTED IN THE CIS-DF TRAINING SESSION!This course is intended to prepare you for the exam. It does not provide or cop...

    $19.99
    listed price
  13. 13
    Udemy Certificate Certification prep Grade B

    ITIL Foundation (2011/v3) - Cram to Pass the ITIL Exam!

    ** This course is for the ITIL Foundation (2011 Objectives). If you plan to take the new ITIL 4 Foundation exam, please signup for my brand new ITIL 4 Foundation course instead. ****  The Highest Rated ITIL® Foundation (...

    $199.99
    listed price
  14. 14
    Udemy MOOC / Non-credit Certification prep Grade C

    Get Skill in Information Systems Auditor Exam (1450+ QA)

    Get Skill in Information Systems Auditor Exam Practice Test 5 Domains Included (1450+ QA)This exam is a globally acknowledged certification, which builds upon the previous experience of IS professionals, to produce valua...

    $39.99
    listed price
  15. 15
    Udemy Certificate Certification prep Grade D

    ServiceNow Certified System Administrator (CSA) Exam Prep

    This course is designed to prepare you for the ServiceNow Certified System Administrator (CSA) exam, focusing on the essential skills required to manage the ServiceNow platform effectively. You'll explore key concepts su...

    $19.99
    listed price

Best IT Service Management Certification Courses compared

Prices shown are the provider's listed price when we last updated this page. Confirm on their site before enrolling.

What the prices here tell you

The 15 priced courses on this page run from $19.99 to $199.99, with the middle of the range around $19.99 — a spread of $180.00. That is a wide gap for one subject. A higher price on this page usually reflects who is behind the course rather than how much material it contains, so it is worth opening two or three at different price points and comparing their syllabus before deciding.

Who is behind these courses

These courses come from Udemy. Everything on this page is sold on the one platform, so the buying experience is the same whichever you pick.

Courses versus exam preparation

15 of the entries here are built around a certification exam rather than teaching IT Service Management from scratch. They are the right choice only if you already know the material and want to pass a specific exam; if you are starting out, pick one of the taught courses first and come back to exam preparation afterwards.

Before you enrol

Open the provider’s own page and check three things this comparison cannot tell you: when the course was last updated, what the syllabus actually covers in its later sections, and what recent learners say. Prices shown here are the provider’s listed price when we last rebuilt this page on 30 August 2026 — they change often, and a promotion can move them substantially. We earn a commission if you enrol through our links, which costs you nothing and never affects the order courses appear in.

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