8 Best IT Service Management Courses on Coursera
We compared 8 IT Service Management courses currently listed on Coursera, priced from $49.00 to $49.00. They are ordered by our CourseAsk score, which is built from how thoroughly each course describes what it teaches, whether it comes from a named institution, and how it compares on price — not from star ratings, which our course data does not include.
- Courses compared
- 8
- Price range
- $49.00 – $49.00
- Providers
- Coursera
- Last updated
- 30 Aug 2026
How these 8 courses were chosen
Every course below is a real, currently listed course from Coursera, matched to "it service management" by our catalog and ordered by our CourseAsk score. Courses whose own title names the topic rank above those only tagged with it.
The grade on each entry scores how much the provider publishes about the course before you pay — the length and detail of the description, whether it lists learning outcomes and objectives — and whether a named university or institution stands behind it. A is fully documented and institution-backed; E is little more than a title and a price. Courses with almost nothing published are left ungraded rather than marked down, because an unknown course and a poor one are not the same thing.
There are no star ratings on this page — the course feeds we license do not include them, and we would rather leave a column out than fill it with a number we cannot stand behind. What we do have is price: these range from $49.00 to $49.00, as listed by the provider when we last updated the page.
-
1
Practical IT Service Management
Offered by Packt
This course offers an in-depth guide to IT service management (ITSM) through the ITIL framework, providing essential skills for improving IT service delivery. It focuses on real-world applications and best practices to a...
$49.00listed price -
2
IT Service Management Excellence – ITIL 4 Foundation Program
Offered by Packt
This course guides you through the essentials of IT Service Management using the ITIL 4 Foundation framework. You'll explore foundational concepts, the Service Value System, and practical management practices like incide...
$49.00listed price -
3
Incident Response Frameworks
Offered by STARWEAVER
In today’s digital battlefield, cyber incidents are not a matter of if, but when. From ransomware and phishing attacks to insider threats, organizations must be prepared with effective incident response frameworks and st...
$49.00listed price -
4
Universal Service Desk (USD) for Enterprise IT Services
Offered by Packt
This course explores the Universal Service Desk (USD) as a strategic interface for delivering products and services across modern enterprises. It explains why the USD is central to effective service management, customer...
$49.00listed price -
5
ITIL 4 Foundation
Offered by Logical Operations
ITIL® is the world's leading best practice framework for implementing IT service management. Organizations use ITIL to plan, implement, support, and improve services and create value for their customers. In this Speciali...
$49.00listed price -
6
ITIL V4 Explanation of Service Value System & its Components
Offered by EDUCBA
Upon completing this course, participants will: 1) Gain a comprehensive understanding of the ITIL Service Value System (SVS) and its core components. 2) Explore advanced strategies for creating and managing value within...
$49.00listed price -
7
ITIL V4 Introduction to Service Management Concept
Offered by EDUCBA
Course Description: The ITIL V4 Service Management Concepts course offers a comprehensive exploration of the latest version of the Information Technology Infrastructure Library (ITIL), focusing on the fundamental princip...
$49.00listed price -
8
ITIL V4 Details of Four Dimensions of Service Management
Offered by EDUCBA
This course presents a comprehensive exploration of service management principles and practices across three key modules. Participants will begin by understanding the Four Dimensions of Service Management, analyzing crit...
$49.00listed price
Best IT Service Management Courses on Coursera compared
| # | Course | Provider | Offered by | Price | |
|---|---|---|---|---|---|
| 1 | Practical IT Service Management | Coursera | Packt | $49.00 | View → |
| 2 | IT Service Management Excellence – ITIL 4 Foundation Program | Coursera | Packt | $49.00 | View → |
| 3 | Incident Response Frameworks | Coursera | STARWEAVER | $49.00 | View → |
| 4 | Universal Service Desk (USD) for Enterprise IT Services | Coursera | Packt | $49.00 | View → |
| 5 | ITIL 4 Foundation | Coursera | Logical Operations | $49.00 | View → |
| 6 | ITIL V4 Explanation of Service Value System & its Components | Coursera | EDUCBA | $49.00 | View → |
| 7 | ITIL V4 Introduction to Service Management Concept | Coursera | EDUCBA | $49.00 | View → |
| 8 | ITIL V4 Details of Four Dimensions of Service Management | Coursera | EDUCBA | $49.00 | View → |
Prices shown are the provider's listed price when we last updated this page. Confirm on their site before enrolling.
What the prices here tell you
The 8 priced courses on this page run from $49.00 to $49.00, with the middle of the range around $49.00 — a spread of $0.00. The options are closely priced, so cost is unlikely to be your deciding factor. A higher price on this page usually reflects who is behind the course rather than how much material it contains, so it is worth opening two or three at different price points and comparing their syllabus before deciding.
Who is behind these courses
These courses come from Coursera. Everything on this page is sold on the one platform, so the buying experience is the same whichever you pick.
Before you enrol
Open the provider’s own page and check three things this comparison cannot tell you: when the course was last updated, what the syllabus actually covers in its later sections, and what recent learners say. Prices shown here are the provider’s listed price when we last rebuilt this page on 30 August 2026 — they change often, and a promotion can move them substantially. We earn a commission if you enrol through our links, which costs you nothing and never affects the order courses appear in.