25 Best CRM Courses Online
We compared 25 CRM courses currently listed on Udemy, Coursera and edX, priced from $19.99 to $340.20. 4 come from a named university or institution, including MTF Institute of Management, Technology and Finance, Khalifa University and University of California, Irvine. They are ordered by our CourseAsk score, which is built from how thoroughly each course describes what it teaches, whether it comes from a named institution, and how it compares on price — not from star ratings, which our course data does not include.
- Courses compared
- 25
- Price range
- $19.99 – $340.20
- Providers
- Udemy, Coursera, edX
- Last updated
- 30 Aug 2026
How these 25 courses were chosen
Every course below is a real, currently listed course from Udemy, Coursera, edX, matched to this topic by our catalog and ordered by our CourseAsk score. Courses whose own title names the topic rank above those only tagged with it.
The grade on each entry scores how much the provider publishes about the course before you pay — the length and detail of the description, whether it lists learning outcomes and objectives — and whether a named university or institution stands behind it. A is fully documented and institution-backed; E is little more than a title and a price. Courses with almost nothing published are left ungraded rather than marked down, because an unknown course and a poor one are not the same thing.
There are no star ratings on this page — the course feeds we license do not include them, and we would rather leave a column out than fill it with a number we cannot stand behind. What we do have is price: these range from $19.99 to $340.20, as listed by the provider when we last updated the page.
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1
Diploma of Microsoft Dynamics 365 CRM Business Architect
Offered by MTF Institute of Management, Technology and Finance
Welcome to course Professional Diploma of Microsoft Dynamics 365 CRM Business ArchitectCourse focused to examples of large-scale implementing of CRM in several banks with deep customization of functionality and integrati...
$24.99listed price -
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2
AI for Executives
Offered by Khalifa University
AI for Executives is a three-course, non-technical program that equips managers to lead AI adoption across the business. You’ll master core concepts and data strategy (Course 1), move to decision-making and integration—N...
$49.00listed price -
3
Salesforce Basics
Offered by University of California, Irvine
This course introduces you to the powerful capabilities of Salesforce, a leading Customer Relationship Management (CRM) system. You will gain foundational knowledge of Salesforce components, enabling you to optimize busi...
$49.00listed price -
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4
Customer Relationship Management for Marketers
Offered by Indian Institute of Management Bangalore
This course focuses on Customer Relationship Management (CRM) specifically tailored for marketers. It explores effective strategies and tools that can enhance customer engagement and loyalty, providing insights into mana...
$340.20listed price -
5
Udemy CertificateSimulado Certified Salesforce Administrator
Simulado Certified Salesforce Administrator. A administração eficaz da plataforma Salesforce é a chave para o sucesso das estratégias de gestão de relacionamento com o cliente em organizações de todos os tamanhos. Este c...
$34.99listed price -
6
Udemy CertificateSalesforce Certified AI Agentforce Specialist (RAPID course)
June'26 updated!Looking to ramp-up your knowledge and skills in the field of Salesforce AI? then this online course on "Salesforce Certified AI Agentforce Specialist (RAPID course)" is perfect for you. Whether you're a c...
$24.99listed price -
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7
Udemy MOOC / Non-creditSalesforce AI Fundamentals
Thank you for your interest in this course!Salesforce is at the forefront of the Artificial Intelligence revolution. As AI rapidly reshapes how businesses operate, understanding how it integrates with your CRM is no long...
$24.99listed price -
8
Udemy CertificateSalesforce Admin certification course
Master Salesforce & Get Certified – Your Future Starts HereStruggling to Understand Salesforce? Overwhelmed by Certification Prep?You’re not alone. Many aspiring Salesforce professionals find themselves stuck—l...
$189.99listed price -
9
Udemy CertificateSalesforce Associate Certification: Beginner's Guide to CRM
Salesforce Associate Certification – Beginner’s Guide to CRMReady to take your first step into the exciting world of Salesforce? Whether you’re an aspiring tech professional, a career switcher, or just CRM-curious, this...
$49.99listed price -
10
Udemy CertificateSalesforce Data Cloud Consultant Exámenes 2026
Bienvenido a su suite de preparación definitiva para la certificación Salesforce Certified Data Cloud Consultant.Data Cloud (anteriormente CDP/Genie) es el corazón de la estrategia de IA y datos de Salesforce. Permite a...
$149.99listed price -
11
Udemy CertificateAI + Salesforce System Administration Certification Course
Complete Salesforce Course: Gen AI + Multi CertificatesFeeling lost in today's job market? Want to stand out from the crowd with in-demand skills? Salesforce is a booming platform, and this course equips you with the kno...
$124.99listed price -
12
Microsoft Dynamics 365 CRM Course for Beginners-Part 1
Microsoft Dynamics 365 CRM is one of the most powerful enterprise platforms used globally for customer relationship management, sales automation, service management, and business process automation.This course is designe...
$19.99listed price -
13
Udemy CertificateMastering Salesforce Admin: From Basics to Certification
Are you looking to become a Salesforce Certified Administrator? This comprehensive course is designed to help you master the essential skills required to efficiently manage Salesforce, optimize CRM (Customer Relationship...
$19.99listed price -
14
Udemy CertificateGet Started as a Salesforce Administrator - On the Job Tasks
This course will equip you to understand the tasks and responsibilities of a Salesforce Administrator on a day to day basis to fulfil your job role. Learn more about the four roles of a Salesforce Administrator and...
$44.99listed price -
15
Udemy CertificateCertified Tableau CRM and Einstein Discovery Consultant
Certified Tableau CRM and Einstein Discovery Consultant Course Details and Comprehensive Preparation. Welcome to the ultimate, meticulously crafted resource designed to elevate your professional profile and empower your...
$29.99listed price -
16
Udemy CertificateMaster Salesforce Certified AI Associate: Ultimate Practice
Welcome to the Salesforce Certified AI Associate Practice Exam Course!This course is designed exclusively for those who want to prepare for their Salesforce Certified AI Associate exam through hands-on practice. No fluff...
$19.99listed price -
17
Udemy CertificateFundamental Course in Salesforce Certified Associate (101)
Fundamental Course in Salesforce Certified Associate (101) - Beginner Level Course In the rapidly evolving landscape of modern business, organizations are increasingly relying on customer relationship management (CRM) pl...
$89.99listed price -
18
Udemy CertificateUltimate Salesforce Platform Administrator Certification '25
NOTE: Please note that as this course is constantly updated and enhanced you may see lessons with different formats of resources - this is because I am constantly updating and improving this course meaning some less...
$199.99listed price -
19
Udemy CertificateGet Started with Salesforce - For Absolute beginners
The Salesforce Certified Associate Credential is for candidates who may be new to the Salesforce ecosystem and have an interest in understanding and using the Salesforce Customer 360 Platform. Salesforce Certified Associ...
$29.99listed price -
20
Udemy CertificateSalesforce Associate Certification - Pass Fast
Do you want to pass the Salesforce Associate Certification? Are you looking to take your first steps into the Salesforce Ecosystem? Do you want to a clear, concise course that teaches you everything you need to know? The...
$199.99listed price -
21
Udemy CertificateSalesforce Agentforce Specialist Certification
Unlock the Future of AI-Driven CRM with the Salesforce Agentforce Specialist Certification CourseStruggling to Keep Up with Salesforce’s AI Evolution?The CRM landscape is changing rapidly, and AI-driven solutions like Ag...
$109.99listed price -
22
Udemy CertificateThe ActiveCampaign Masterclass: A Complete Guide For Users
ActiveCampaign is an extremely powerful tool software.Not only can it collect email addresses and send email campaigns, but it can also segment your audience, build automations and handle all your contacts under one roof...
$54.99listed price -
23
Udemy CertificateApplication Development with Dynamics 365: 2-in-1
Microsoft Dynamics 365 is a business application that combines CRM and ERP capabilities to help you empower your employees, engage customers, and optimize operations. To build dynamic and incisive business solutions with...
$199.99listed price -
24
Udemy CertificateDeploy Microsoft Dynamics 365 For Business & Start Using It
What students are saying: Vicky says "This is a great course if you want to get started to prepare for Microsoft Dynamics 365 certification examination (MB2-715) or to learn the basics of the application. I cannot wait t...
$124.99listed price -
25
Udemy CertificateMicrosoft Dynamics 365 (CRM, NAV, AX) Intro Training Course
What Students Are Saying: Israel King says "One of the BEST courses I ever took. The training is very knowledgeable. I will definitely highly recommend. Will take more classes with him from now on." ---------------------...
$199.99listed price
Best CRM Courses Online compared
Prices shown are the provider's listed price when we last updated this page. Confirm on their site before enrolling.
What the prices here tell you
The 25 priced courses on this page run from $19.99 to $340.20, with the middle of the range around $49.99 — a spread of $320.21. That is a wide gap for one subject. A higher price on this page usually reflects who is behind the course rather than how much material it contains, so it is worth opening two or three at different price points and comparing their syllabus before deciding.
Who is behind these courses
These courses come from Udemy, Coursera and edX. The platforms differ in how they sell: some charge once per course, others expect a subscription, and the listed price is not always what you pay at checkout after a promotion. 4 of these are produced by a named university or institution, including MTF Institute of Management, Technology and Finance, Khalifa University and University of California, Irvine — which usually means a fixed syllabus and a recognised certificate, rather than an individual instructor’s own course.
Before you enrol
Open the provider’s own page and check three things this comparison cannot tell you: when the course was last updated, what the syllabus actually covers in its later sections, and what recent learners say. Prices shown here are the provider’s listed price when we last rebuilt this page on 30 August 2026 — they change often, and a promotion can move them substantially. We earn a commission if you enrol through our links, which costs you nothing and never affects the order courses appear in.