15 Best CRM Courses on Coursera
We compared 15 CRM courses currently listed on Coursera, priced from $9.99 to $79.00. 2 come from a named university or institution, including Khalifa University and University of California, Irvine. They are ordered by our CourseAsk score, which is built from how thoroughly each course describes what it teaches, whether it comes from a named institution, and how it compares on price — not from star ratings, which our course data does not include.
- Courses compared
- 15
- Price range
- $9.99 – $79.00
- Providers
- Coursera
- Last updated
- 30 Aug 2026
How these 15 courses were chosen
Every course below is a real, currently listed course from Coursera, matched to this topic by our catalog and ordered by our CourseAsk score. Courses whose own title names the topic rank above those only tagged with it.
There are no star ratings on this page — the course feeds we license do not include them, and we would rather leave a column out than fill it with a number we cannot stand behind. What we do have is price: these range from $9.99 to $79.00, as listed by the provider when we last updated the page.
-
1
AI for Executives
Offered by Khalifa University
AI for Executives is a three-course, non-technical program that equips managers to lead AI adoption across the business. You’ll master core concepts and data strategy (Course 1), move to decision-making and integration—N...
$49.00listed price -
-
2
Salesforce Basics
Offered by University of California, Irvine
This course introduces you to the powerful capabilities of Salesforce, a leading Customer Relationship Management (CRM) system. You will gain foundational knowledge of Salesforce components, enabling you to optimize busi...
$49.00listed price -
3
Coursera MOOC / Non-creditCustomer-Centric CRM Strategy and Management
Offered by EDUCBA
The Customer-Centric CRM: Navigating Customer Relationships Specialization equips learners with the strategic knowledge and practical skills to manage and enhance customer relationships effectively. Through a structured,...
$49.00listed price -
-
4
Coursera MOOC / Non-creditExperience: Enhancing the Fan Journey
Offered by Real Madrid Graduate School Universidad Europea
Este curso explora cómo la tecnología está transformando la experiencia del aficionado dentro y fuera del estadio. Los participantes analizarán cómo las plataformas digitales, las aplicaciones móviles y las tecnologías i...
$49.00listed price -
5
Get Started with HubSpot
Offered by Coursera
HubSpot is a system you can use to manage all of your contacts no matter what type of business you are in. You can use the free app to assist you in marketing and sales. The integrations to your email make the program ea...
$9.99listed price -
6
Coursera CertificateReports, Dashboards, and Customer Success in Salesforce
Offered by Pathstream & Salesforce
The fourth course in the Salesforce Sales Operations Professional Certificate — Reports, Dashboards, and Customer Success in Salesforce — is for anyone who is curious about entry level sales roles that require foundation...
$49.00listed price -
-
7
Coursera MOOC / Non-creditHow to Generate and Maintain a Healthy Sales Pipeline
Offered by Coursera
Did you know that 68% of companies identify sales pipeline management as a critical component of their sales process success? Dive into the world of sales with our course designed to transform your approach to generating...
$49.00listed price -
8
Coursera MOOC / Non-creditBusiness Networking 101: How to Network Like a Pro
Offered by Madecraft
Networking can feel awkward, transactional, or like a chore you keep meaning to get to. It doesn't have to. In this course, marketing strategist Joe Apfelbaum and community-builder Tami Schlichter, who together have trai...
$49.00listed price -
9
Coursera MOOC / Non-creditEmail Automation & AI
Offered by Coursera
Manual email marketing does not scale. Spray-and-pray campaigns do not convert. And AI tools that generate content without strategy do not move the needle. This program teaches you how to build email marketing systems th...
$49.00listed price -
10
Coursera MOOC / Non-creditCRM, Project Management & Omnichannel Strategy
Offered by Coursera
CRM, Project Management & Omnichannel Strategy is a practical, intermediate program for marketers, project managers, and team leads who want to run tighter operations and deliver measurable growth. You’ll learn how to ta...
$49.00listed price -
11
Coursera CertificateEnd-to-End ASP.NET Core - PostgreSQL Data Stores & Azure Services
Offered by Packt
This course features Coursera Coach! A smarter way to learn with interactive, real-time conversations that help you test your knowledge, challenge assumptions, and deepen your understanding as you progress through the co...
$49.00listed price -
12
Coursera MOOC / Non-creditBuild a CRM with Spreadsheet Automation
Offered by EDUCBA
Build a complete CRM system with spreadsheet automation and VBA to manage customers, leads, dashboards, and workflows. Learn how to automate customer data, improve productivity, and create a practical CRM solution withou...
$49.00listed price -
13
Coursera MOOC / Non-creditSalesforce Agentforce: Introduction to Agentforce Platform
Offered by Edureka
This course explores how Salesforce Einstein AI and Agentforce enable intelligent, enterprise-ready AI experiences within the Salesforce platform. It focuses on how AI can move beyond traditional automation and reporting...
$49.00listed price -
14
Coursera MOOC / Non-creditUnearth Needs Fast
Offered by Coursera
Unearth Needs Fast equips you to surface unstated customer needs in high-stakes discovery conversations and prove you understood them. Addressing cognitive gaps like the Expert’s Shortcut and Mind-Reading Bias, the cours...
$49.00listed price -
15
Coursera MOOC / Non-creditChannel Management and Retailing
Offered by IE Business School
Nowadays, a distribution strategy is part of the DNA of many companies and a correct channel management is key for the success of your product. Distribution plans need to be prepared for the long run, combining the follo...
$79.00listed price
Best CRM Courses on Coursera compared
Prices shown are the provider's listed price when we last updated this page. Confirm on their site before enrolling.
What the prices here tell you
The 15 priced courses on this page run from $9.99 to $79.00, with the middle of the range around $49.00 — a spread of $69.01. The options are closely priced, so cost is unlikely to be your deciding factor. A higher price on this page usually reflects who is behind the course rather than how much material it contains, so it is worth opening two or three at different price points and comparing their syllabus before deciding.
Who is behind these courses
These courses come from Coursera. Everything on this page is sold on the one platform, so the buying experience is the same whichever you pick. 2 of these are produced by a named university or institution, including Khalifa University and University of California, Irvine — which usually means a fixed syllabus and a recognised certificate, rather than an individual instructor’s own course.
Before you enrol
Open the provider’s own page and check three things this comparison cannot tell you: when the course was last updated, what the syllabus actually covers in its later sections, and what recent learners say. Prices shown here are the provider’s listed price when we last rebuilt this page on 30 August 2026 — they change often, and a promotion can move them substantially. We earn a commission if you enrol through our links, which costs you nothing and never affects the order courses appear in.