Coursera
Certificate
0
Change Management for Google Workspace
About this course
This course is for deployment personnel of Google Cloud and its partner organizations who are tasked with managing cultural change and skill gaps of customers adopting Google Workspace, engaging sponsors and enlisting the support of customer stakeholders, communicating the anticipated changes to the customer and their users. It will guide you through the Workspace change management methodology and all phases of the customer journey.
C
67/100
CourseAsk score
- What the provider tells you
- 31/45
- Who stands behind it
- 20/35
- How complete the listing is
- 16/20
Scores how much the provider publishes and who stands behind it — not how well it is taught.
What you'll learn
- Explain the Google Workspace change management methodology
- Identify cultural change and skill gap issues in a Workspace rollout
- Engage sponsors and stakeholder groups effectively
- Design communication plans for workspace adoption
Course objectives
- Guide participants through each phase of the customer journey for Workspace adoption
- Provide tools for managing cultural change and skill gaps
- Teach strategies for stakeholder and sponsor engagement
- Develop practical communication techniques for change initiatives
Project Management
#change management
#cloud computing
#stakeholder engagement
#customer journey
#google workspace
#cultural change
#skill gaps
#workspace methodology
#sponsor management
#skill gap analysis
#communication planning
#adoption strategy
#deployment
$49.00
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