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Best service delivery Courses Online

We compared 20 Service Delivery courses currently listed on Coursera, Udemy and edX, priced from $19.99 to $249.00. 5 come from a named university or institution, including Imperial College London, Dell Technologies and Erasmus University Rotterdam. They are ordered by our CourseAsk score, which is built from how thoroughly each course describes what it teaches, whether it comes from a named institution, and how it compares on price — not from star ratings, which our course data does not include.

Courses in our catalog
47
Compared here
20
  1. 1
    Coursera MOOC / Non-credit Grade A University-backed

    Health Systems Development: Introduction to Health Systems

    Offered by Imperial College London

    This specialization is intended for people interested in health systems and how they function. Participants will learn about the global health systems landscape and the challenges and opportunities to achieve better heal...

    $49.00
    listed price
  2. 2
    Coursera Certificate Grade A University-backed

    Dell Technologies Customer Service for Technical Support

    Offered by Dell Technologies

    This course is designed for aspiring IT professionals who are eager to excel in the dynamic field of technical support. No previous experience is necessary. This course is aimed at equipping participants with the essenti...

    $49.00
    listed price
  3. 3
    Coursera MOOC / Non-credit Grade A University-backed

    Financing Infrastructure in African Cities

    Offered by Erasmus University Rotterdam

    The world is urbanizing fast. In less than a century more than 1 billion people have been urbanized. That translates into the fact that more than half of the world’s population is already living in cities. Experts foreca...

    $49.00
    listed price
  4. 4
    Coursera MOOC / Non-credit Grade B

    ITIL V4 Introduction to Service Management Concept

    Offered by EDUCBA

    Course Description: The ITIL V4 Service Management Concepts course offers a comprehensive exploration of the latest version of the Information Technology Infrastructure Library (ITIL), focusing on the fundamental princip...

    $49.00
    listed price
  5. 5
    Coursera MOOC / Non-credit Grade B

    ITIL V4 Details of Four Dimensions of Service Management

    Offered by EDUCBA

    This course presents a comprehensive exploration of service management principles and practices across three key modules. Participants will begin by understanding the Four Dimensions of Service Management, analyzing crit...

    $49.00
    listed price
  6. 6
    Coursera MOOC / Non-credit Grade B University-backed

    Operations Systems Excellence

    Offered by University of London

    The sole task of organisations is to either deliver customers the services that they require, or design, manufacture, and deliver products that customers are after. How do firms and organisations manage the very tasks th...

    $49.00
    listed price
  7. 7
    Coursera MOOC / Non-credit Grade B

    Team Effectiveness

    Offered by Microsoft

    Strengthen team collaboration and performance within customer service environments. In this course, you will develop skills to manage smooth shift handoffs, deliver structured peer feedback, compile daily performance rep...

    $49.00
    listed price
  8. 8
    Coursera Certificate Grade B

    Master the 8Ps of Service Marketing

    Offered by EDUCBA

    Master the 8Ps of service marketing and learn how to design customer-centric strategies that improve service quality, satisfaction, and business performance. This course provides a comprehensive and practical approach to...

    $49.00
    listed price
  9. 9
    Coursera MOOC / Non-credit Grade B

    Practical IT Service Management

    Offered by Packt

    This course offers an in-depth guide to IT service management (ITSM) through the ITIL framework, providing essential skills for improving IT service delivery. It focuses on real-world applications and best practices to a...

    $49.00
    listed price
  10. 10
    Udemy Certificate Grade B

    Simulado Certified SAFe Government Practitioner

    Simulado Certified SAFe Government Practitioner. Implementar a agilidade em agências governamentais exige a adaptação dos princípios Lean e Agile a contextos regulatórios rigorosos e processos de aquisição complexos. Est...

    $34.99
    listed price
  11. 11
    Udemy Certificate Grade B

    PMI-PMOCP Course For PMO Practice Guide 2025 in Arabic

    Get ready to begin an exciting and transformative learning experience! In this course, we’ll take you deep into the world of Project Management Offices (PMOs)Whether you're aiming to earn your PMI-PMOCP certification or...

    $199.99
    listed price
  12. 12
    Udemy MOOC / Non-credit Grade B Lowest price here

    Modern IT Service Management 4 Foundation || UPDATED ||

    This course contains the use of artificial intelligence.This is an Unofficial Course.Mastering Information Technology Infrastructure Library Foundation is a comprehensive course designed to provide a solid understanding...

    $19.99
    listed price
  13. 13
    Udemy Certificate Grade B

    Simulado VMware Certified Technical Associate VCTA-CMA

    Simulado VMware Certified Technical Associate VCTA-CMA. Iniciar a jornada técnica na automação de nuvens exige a compreensão técnica dos conceitos fundamentais de gerenciamento e entrega de serviços digitais. Este conteú...

    $34.99
    listed price
  14. 14
    Udemy Certificate Grade B

    Master ServiceNow CIS Customer Service Management (CSM) 2026

    || Unofficial Course ||This course is designed to provide a comprehensive understanding of ServiceNow Customer Service Management (CSM) and its capabilities in transforming customer support operations. Starting with the...

    $19.99
    listed price
  15. 15
    Udemy Certificate Grade B

    ITSM 4 Managing Professional: Drive Stakeholder Value (DSV)

    The ITSM 4 Managing Professional: Drive Stakeholder Value course prepares you to effectively manage and engage stakeholders throughout the entire service journey. This course is part of the ITSM 4 Managing Professional c...

    $49.99
    listed price
  16. 16
    Udemy Certificate Grade B

    ITSM 4 Managing Professional:Create, Deliver & Support (CDS)

    Immerse yourself in an enriching educational experience designed to propel your expertise in IT Service Management forward. My meticulously curated course ensures comprehensive coverage of all exam requirements for ITSM...

    $44.99
    listed price
  17. 17
    Udemy Certificate Grade B

    Become a freelance consultant!

    The Coronavirus pandemic will take away jobs, it is a bitter reality. That said, it cannot take away your knowledge and skills from you. In a professional world, a person's value is determined based on what that person h...

    $19.99
    listed price
  18. 18
    Udemy Certificate Grade B

    How to Audit Every ISO 9001 Requirement: Clauses 8.5 -8.7

    ISO 9001 Clauses 8.5–8.7 are where execution meets accountability and where audits uncover real risk.These clauses focus on how organizations control production and service delivery, release products and services, and ma...

    $54.99
    listed price
  19. 19
    Coursera MOOC / Non-credit Grade C

    ITIL 4 Foundation

    Offered by Logical Operations

    ITIL® is the world's leading best practice framework for implementing IT service management. Organizations use ITIL to plan, implement, support, and improve services and create value for their customers. In this Speciali...

    $49.00
    listed price
  20. 20
    edX MOOC / Non-credit Grade C University-backed

    Artificial Intelligence in Government

    Offered by The University of Maryland, College Park

    Discover how artificial intelligence can transform efficiency, transparency, and service by learning to apply the right AI tools to real-world challenges.

    $249.00
    listed price

What the prices here tell you

The 20 priced courses on this page run from $19.99 to $249.00, with the middle of the range around $49.00 — a spread of $229.01. That is a wide gap for one subject. A higher price on this page usually reflects who is behind the course rather than how much material it contains, so it is worth opening two or three at different price points and comparing their syllabus before deciding.

Who is behind these courses

These courses come from Coursera, Udemy and edX. The platforms differ in how they sell: some charge once per course, others expect a subscription, and the listed price is not always what you pay at checkout after a promotion. 5 of these are produced by a named university or institution, including Imperial College London, Dell Technologies and Erasmus University Rotterdam — which usually means a fixed syllabus and a recognised certificate, rather than an individual instructor’s own course.

Before you enrol

Open the provider’s own page and check three things this comparison cannot tell you: when the course was last updated, what the syllabus actually covers in its later sections, and what recent learners say. Prices shown here are the provider’s listed price when we last rebuilt this page — they change often, and a promotion can move them substantially. We earn a commission if you enrol through our links, which costs you nothing and never affects the order courses appear in.

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