Best customer insights Courses Online
We compared 20 Customer Insights courses currently listed on Coursera, Udemy and edX, priced from $34.99 to $199.99. 8 come from a named university or institution, including University of Illinois Urbana-Champaign, University of Maryland, College Park and Minnesota State University, Mankato. They are ordered by our CourseAsk score, which is built from how thoroughly each course describes what it teaches, whether it comes from a named institution, and how it compares on price — not from star ratings, which our course data does not include.
- Courses in our catalog
- 64
- Compared here
- 20
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1
Customer Insights: Quantitative Techniques
Offered by University of Illinois Urbana-Champaign
This course will highlight the potential of quantitative marketing research for assessing new product opportunities. In addition to focusing on the skills and practices for a successful New Product Development (NPD), the...
$79.00listed price -
2
Customer Insights: New Product Development Orientation
Offered by University of Illinois Urbana-Champaign
This course is the first in the Customer Insights and New Product Development (CIPD) specialization. It will introduce learners to the tools and process of gathering customer insights for identifying and developing new p...
$49.00listed price -
3
Customer Insights and Personalization with Machine Learning
Offered by Packt
This course explores how machine learning can be used to uncover deep customer insights and deliver personalized experiences at scale. It highlights the growing importance of data-driven decision-making in enhancing cust...
$49.00listed price -
4
Enhancing Customer Insights with Generative AI
Offered by Coursera
This short course equips marketing professionals, data analysts, and business strategists with practical skills to analyze customer behavior, generate actionable insights, and drive growth using the latest AI tools and r...
$49.00listed price -
5
GenAI for Marketing and Customer Insights
Offered by Coursera
Generative AI is revolutionizing marketing by enabling unprecedented personalization and data-driven decision making. This comprehensive specialization equips marketing professionals with practical GenAI skills to create...
$49.00listed price -
6
Mastering Dynamics 365 Customer Insights - Journeys
Welcome to the new Dynamics 365 Customer Insights - Journeys course, your gateway to unlocking the full potential of Microsoft's powerful marketing and customer insights application (formerly known as Dynamics 365 Market...
$34.99listed price -
7
Creative Design, Prototyping, and Testing
Offered by University of Maryland, College Park
A validated product idea is an important milestone, but it's only the beginning of the product development journey. Before investing in development, successful product managers use design, prototyping, and customer testi...
$79.00listed price -
8
Brand Positioning and Strategy
Offered by Minnesota State University, Mankato
Brand Positioning and Strategy focuses on how to define a clear, differentiated place for your brand in the minds of your audience. You’ll learn how to move from insight to positioning by identifying your audience, under...
$49.00listed price -
9
Marketing Analytics
Offered by University of Virginia
Organizations large and small are inundated with data about consumer choices. But that wealth of information does not always translate into better decisions. Knowing how to interpret data is the challenge -- and marketer...
$79.00listed price -
10
Foundations of Marketing Analytics
Offered by Emory University
In this specialization you will learn how to: • Find, extract, organize and describe data to support business decisions • Identify, quantify and interpret relationships between variables • Derive customer insights from y...
$49.00listed price -
11
Customer-Focused Entrepreneurship & Service Strategy
Offered by University of Arizona
This specialization teaches how to build a customer‑focused business by connecting service strategy, customer insight, and relationship development. Learners explore how excellent service drives differentiation, how to d...
$49.00listed price -
12
Management of Marketing Communications
Offered by University of Arizona
This specialization gives learners practical tools to understand consumer behavior, craft culturally informed messages, and design integrated marketing communications that drive measurable results. Through real‑world exa...
$49.00listed price -
13
Strategic Analysis: Markets, Resources, and Ecosystems
Offered by Sage Publications
This course develops advanced strategic analysis skills, covering markets, customer insights, organizational capabilities, and business ecosystems. Learners acquire tools to evaluate industry dynamics and build sustainab...
$49.00listed price -
14
Creative Innovation: Build Your Innovation with GenAI
Offered by ESSCA School of Management
This Specialization guides learners through the process of turning customer insights into innovative products, services, and business ideas with the support of Generative AI. Learners define a target user, identify unmet...
$49.00listed price -
15
Microsoft Customer Journey Mapping
Offered by Microsoft
Customer Journey Mapping teaches learners to design, automate, optimize, and analyze AI-powered customer journeys using Microsoft’s marketing technology stack. Designed for marketing managers, campaign specialists, and m...
$49.00listed price -
16
Market Strategy & Targeting
Offered by Microsoft
This course builds your foundation in go-to-market strategy by helping you connect market analysis, customer insights, and strategic planning into a cohesive launch approach. You'll learn how to evaluate market opportuni...
$49.00listed price -
17
AI & Data Insights
Offered by Microsoft
Build foundational skills to transform customer interactions using AI and data-driven insights. In this course, you will learn to interpret customer data, analyze sentiment trends, and deploy AI-powered tools to enhance...
$49.00listed price -
18
Customer Intelligence
Offered by Microsoft
Discover how to transform scattered customer data into actionable intelligence using Customer Insights - Data and Customer Insights - Journeys. You'll learn to ingest data from CRM systems, web analytics platforms, marke...
$49.00listed price -
19
AI for Marketing Strategy and Creativity
Offered by Davidson College
This course isn’t just theory; it’s your passport to practical mastery. Explore AI’s impact on marketing strategy, customer insights, automation, creativity, and social media. Ideal for professionals seeking in-demand sk...
$99.00listed price -
20
Master Customer Success and Product Management Collaboration
The success of your product is directly tied to how well your customer success and product management teams work together.This crash course is for you if you are just interested in actionable insights that you can apply...
$199.99listed price
What the prices here tell you
The 20 priced courses on this page run from $34.99 to $199.99, with the middle of the range around $49.00 — a spread of $165.00. That is a wide gap for one subject. A higher price on this page usually reflects who is behind the course rather than how much material it contains, so it is worth opening two or three at different price points and comparing their syllabus before deciding.
Who is behind these courses
These courses come from Coursera, Udemy and edX. The platforms differ in how they sell: some charge once per course, others expect a subscription, and the listed price is not always what you pay at checkout after a promotion. 8 of these are produced by a named university or institution, including University of Illinois Urbana-Champaign, University of Maryland, College Park and Minnesota State University, Mankato — which usually means a fixed syllabus and a recognised certificate, rather than an individual instructor’s own course.
Before you enrol
Open the provider’s own page and check three things this comparison cannot tell you: when the course was last updated, what the syllabus actually covers in its later sections, and what recent learners say. Prices shown here are the provider’s listed price when we last rebuilt this page — they change often, and a promotion can move them substantially. We earn a commission if you enrol through our links, which costs you nothing and never affects the order courses appear in.