25 Best CRM Courses Online
We compared 25 CRM courses currently listed on Coursera and Udemy, priced from $19.99 to $199.99. 3 come from a named university or institution, including University of California, Irvine, Khalifa University and MTF Institute of Management, Technology and Finance. They are ordered by our CourseAsk score, which is built from how thoroughly each course describes what it teaches, whether it comes from a named institution, and how it compares on price — not from star ratings, which our course data does not include.
- Courses compared
- 25
- Price range
- $19.99 – $199.99
- Providers
- Coursera, Udemy
- Last updated
- 18 Sep 2026
How these 25 courses were chosen
Every course below is a real, currently listed course from Coursera, Udemy, matched to this topic by our catalog and ordered by our CourseAsk score. Courses whose own title names the topic rank above those only tagged with it.
The grade on each entry scores how much the provider publishes about the course before you pay — the length and detail of the description, whether it lists learning outcomes and objectives — and whether a named university or institution stands behind it. A is fully documented and institution-backed; E is little more than a title and a price. Courses with almost nothing published are left ungraded rather than marked down, because an unknown course and a poor one are not the same thing.
There are no star ratings on this page — the course feeds we license do not include them, and we would rather leave a column out than fill it with a number we cannot stand behind. What we do have is price: these range from $19.99 to $199.99, as listed by the provider when we last updated the page.
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1
Salesforce Basics
Offered by University of California, Irvine
This course introduces you to the powerful capabilities of Salesforce, a leading Customer Relationship Management (CRM) system. You will gain foundational knowledge of Salesforce components, enabling you to optimize busi...
$49.00listed price -
2
AI for Executives
Offered by Khalifa University
AI for Executives is a three-course, non-technical program that equips managers to lead AI adoption across the business. You’ll master core concepts and data strategy (Course 1), move to decision-making and integration—N...
$49.00listed price -
3
Diploma of Microsoft Dynamics 365 CRM Business Architect
Offered by MTF Institute of Management, Technology and Finance
Welcome to course Professional Diploma of Microsoft Dynamics 365 CRM Business ArchitectCourse focused to examples of large-scale implementing of CRM in several banks with deep customization of functionality and integrati...
$24.99listed price -
4
Experience: Enhancing the Fan Journey
Offered by Real Madrid Graduate School Universidad Europea
Este curso explora cómo la tecnología está transformando la experiencia del aficionado dentro y fuera del estadio. Los participantes analizarán cómo las plataformas digitales, las aplicaciones móviles y las tecnologías i...
$49.00listed price -
5
Reports, Dashboards, and Customer Success in Salesforce
Offered by Pathstream & Salesforce
The fourth course in the Salesforce Sales Operations Professional Certificate — Reports, Dashboards, and Customer Success in Salesforce — is for anyone who is curious about entry level sales roles that require foundation...
$49.00listed price -
6
End-to-End ASP.NET Core - PostgreSQL Data Stores & Azure Services
Offered by Packt
This course features Coursera Coach! A smarter way to learn with interactive, real-time conversations that help you test your knowledge, challenge assumptions, and deepen your understanding as you progress through the co...
$49.00listed price -
7
Salesforce Agentforce: Introduction to Agentforce Platform
Offered by Edureka
This course explores how Salesforce Einstein AI and Agentforce enable intelligent, enterprise-ready AI experiences within the Salesforce platform. It focuses on how AI can move beyond traditional automation and reporting...
$49.00listed price -
8
Business Networking 101: How to Network Like a Pro
Offered by Madecraft
Networking can feel awkward, transactional, or like a chore you keep meaning to get to. It doesn't have to. In this course, marketing strategist Joe Apfelbaum and community-builder Tami Schlichter, who together have trai...
$49.00listed price -
9
Build a CRM with Spreadsheet Automation
Offered by EDUCBA
Build a complete CRM system with spreadsheet automation and VBA to manage customers, leads, dashboards, and workflows. Learn how to automate customer data, improve productivity, and create a practical CRM solution withou...
$49.00listed price -
10
Channel Management and Retailing
Offered by IE Business School
Nowadays, a distribution strategy is part of the DNA of many companies and a correct channel management is key for the success of your product. Distribution plans need to be prepared for the long run, combining the follo...
$79.00listed price -
11
Sales with AI
Offered by AI CERTs
AI for Sales Professionals empowers sales leaders to harness the power of AI to drive smarter, data-driven decision-making and boost revenue. This course teaches professionals to integrate AI technologies into CRM system...
$49.00listed price -
12
AI & Data Insights
Offered by Microsoft
Build foundational skills to transform customer interactions using AI and data-driven insights. In this course, you will learn to interpret customer data, analyze sentiment trends, and deploy AI-powered tools to enhance...
$49.00listed price -
13
Foundations of B2B Tech Sales
Offered by LearnQuest
This specialization prepares early-career professionals, career-switchers, and emerging tech sellers in India and the United States to succeed across modern B2B sales cycles. Across three structured courses, learners bui...
$49.00listed price -
14
Customer Intelligence
Offered by Microsoft
Discover how to transform scattered customer data into actionable intelligence using Customer Insights - Data and Customer Insights - Journeys. You'll learn to ingest data from CRM systems, web analytics platforms, marke...
$49.00listed price -
15
Multichannel Marketing - Email, Content and Mobile Marketing
Offered by Simplilearn
This comprehensive Multichannel Marketing Specialization equips you with the essential skills to excel in various facets of digital marketing, from social media and email marketing to mobile app optimization and content...
$49.00listed price -
16
Salesforce Fundamentals and Setup
Offered by LearnKartS
Ready to master one of the world's most powerful CRM platforms? This Salesforce Fundamentals & Setup course is a necessary prerequisite for both the Salesforce Administrator (ADM 201) and Platform App Builder (CRT 403) c...
$49.00listed price -
17
Mastering Salesforce Experience Cloud
Offered by Packt
This course empowers learners with the skills to design and manage user-centric digital experiences using Salesforce Experience Cloud. It focuses on bridging the gap between user needs and organizational data, offering p...
$49.00listed price -
18
AI + Salesforce System Administration Certification Course
Complete Salesforce Course: Gen AI + Multi CertificatesFeeling lost in today's job market? Want to stand out from the crowd with in-demand skills? Salesforce is a booming platform, and this course equips you with the kno...
$124.99listed price -
19
Mastering Salesforce Admin: From Basics to Certification
Are you looking to become a Salesforce Certified Administrator? This comprehensive course is designed to help you master the essential skills required to efficiently manage Salesforce, optimize CRM (Customer Relationship...
$19.99listed price -
20
Certified Tableau CRM and Einstein Discovery Consultant
Certified Tableau CRM and Einstein Discovery Consultant Course Details and Comprehensive Preparation. Welcome to the ultimate, meticulously crafted resource designed to elevate your professional profile and empower your...
$29.99listed price -
21
Master Salesforce Certified AI Associate: Ultimate Practice
Welcome to the Salesforce Certified AI Associate Practice Exam Course!This course is designed exclusively for those who want to prepare for their Salesforce Certified AI Associate exam through hands-on practice. No fluff...
$19.99listed price -
22
Fundamental Course in Salesforce Certified Associate (101)
Fundamental Course in Salesforce Certified Associate (101) - Beginner Level Course In the rapidly evolving landscape of modern business, organizations are increasingly relying on customer relationship management (CRM) pl...
$89.99listed price -
23
Salesforce Associate Certification - Pass Fast
Do you want to pass the Salesforce Associate Certification? Are you looking to take your first steps into the Salesforce Ecosystem? Do you want to a clear, concise course that teaches you everything you need to know? The...
$199.99listed price -
24
Application Development with Dynamics 365: 2-in-1
Microsoft Dynamics 365 is a business application that combines CRM and ERP capabilities to help you empower your employees, engage customers, and optimize operations. To build dynamic and incisive business solutions with...
$199.99listed price -
25
Microsoft Dynamics 365 Fundamentals (CRM)
Course Overview:Welcome to "Mastering Microsoft Dynamics 365," an all-encompassing course designed to equip you with the essential skills and knowledge to effectively utilize Microsoft's Dynamics 365 suite. This course i...
$199.99listed price
Best CRM Courses Online compared
Prices shown are the provider's listed price when we last updated this page. Confirm on their site before enrolling.
What the prices here tell you
The 25 priced courses on this page run from $19.99 to $199.99, with the middle of the range around $49.00 — a spread of $180.00. That is a wide gap for one subject. A higher price on this page usually reflects who is behind the course rather than how much material it contains, so it is worth opening two or three at different price points and comparing their syllabus before deciding.
Who is behind these courses
These courses come from Coursera and Udemy. The platforms differ in how they sell: some charge once per course, others expect a subscription, and the listed price is not always what you pay at checkout after a promotion. 3 of these are produced by a named university or institution, including University of California, Irvine, Khalifa University and MTF Institute of Management, Technology and Finance — which usually means a fixed syllabus and a recognised certificate, rather than an individual instructor’s own course.
Before you enrol
Open the provider’s own page and check three things this comparison cannot tell you: when the course was last updated, what the syllabus actually covers in its later sections, and what recent learners say. Prices shown here are the provider’s listed price when we last rebuilt this page on 18 September 2026 — they change often, and a promotion can move them substantially. We earn a commission if you enrol through our links, which costs you nothing and never affects the order courses appear in.