TOTAL: CompTIA A+ Core 2 (220-1202) v15

About this course

This course features Coursera Coach! A smarter way to learn with interactive, real-time conversations that help you test your knowledge, challenge assumptions, and deepen your understanding as you progress through the course. Get ready to begin your IT journey with the most trusted entry-level certification. This course prepares you for the CompTIA A+ Core 2 (220-1202) exam, covering essential skills in software, system security, troubleshooting, and operational procedures. You'll develop real-world capabilities that IT professionals use to maintain and support systems. Starting with an overview of the certification, the course builds foundational knowledge in communication, safety, and operating systems like Windows, macOS, and Linux. You’ll dive into mass storage, permissions, system updates, and software configuration through engaging explanations and demos. Next, you'll explore command-line tools, virtualization, cloud tech, networking, mobile support, and endpoint security. The final sections focus on troubleshooting, printing, and essential IT procedures required in real-world environments. Perfect for future IT support staff, help desk agents, and CompTIA A+ candidates. No experience required—just basic computer skills. This is a beginner-friendly course. By the end of the course, you will be able to install, configure, secure, and troubleshoot systems across platforms and pass the Core 2 exam with confidence.

Course objectives

• prepare students for the CompTIA A+ Core 2 exam
• build foundational knowledge in IT communication and safety
• develop real-world IT troubleshooting skills