Social Media as a Marketing Tool in Business Communication
About this course
This Specialization focuses on using social media as a marketing tool in business communication and development. Learners will be oriented to the social media environment and encouraged to consider the role of these platforms in society and in business strategy. We discuss the elements of persuasion and consider the different stakeholders of a business and their needs or desires. Understanding how to craft messages for specific audiences and how to use social media channels to activate these audiences will further success online. Learners will also understand research and planning in social media, and will identify engagement strategies to connect with key stakeholders. Different social media planning tools are considered, like the content calendar and social media listening. Learners will understand how to execute and evaluate a social media plan for business. Learners will end the Specialization with a social media plan for a business.
90/100
CourseAsk score
- What the provider tells you
- 39/45
- Who stands behind it
- 35/35
- How complete the listing is
- 16/20
Scores how much the provider publishes and who stands behind it — not how well it is taught.
What you'll learn
- craft targeted messages for specific audiences
- identify key stakeholders in business communication
- evaluate social media engagement strategies
- execute a social media plan for a business
- utilize social media planning tools like content calendars
Course objectives
- understand the role of social media in business strategy
- explore elements of persuasion in marketing
- develop skills in research and planning for social media
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