ServiceNow Certified System Administrator Practice Exam CSA
About this course
If you have decided to take on the Certified System Administrator exam you should consider going through the course materials as it will significantly increase your chances to pass the exam.If you have decided to take on the Certified System Administrator exam you should consider going through the course materials as it will significantly increase your chances to pass the exam.Exam ScopeUser Interface & Navigation (20%)ServiceNow OverviewLists and FiltersForms and TemplatesBrandingCollaboration (20%)User AdministrationTask ManagementNotificationsReportingDatabase Administration (30%)Data SchemaCMDBApplication/Access ControlImport SetsSelf-Service & Process Automation (20%)Knowledge ManagementService CatalogueWorkflows/Flow DesignerIntroduction to Development (10%)ScriptingMigration and IntegrationDevelopmentExam StructureThe exam consists of approximately (60) questions. For each question on the examination, there are multiple possible responses. You should review the response options and select the most correct answer to the question.Multiple Choice (single answer)For each multiple-choice question on the exam, there are four possible responses. You should review the response options and select the one response most accurately answers the question.Multiple Select (select all that apply)For each
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What you'll learn
- understanding user interface and navigation in ServiceNow
- administering users and managing tasks
- reporting and database administration skills
- knowledge in self-service automation and workflows
- introducing development concepts related to ServiceNow
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