Salesforce Certified Marketing Cloud Engagement Consultant
About this course
About the Salesforce Certified Marketing Cloud Engagement Consultant ExamThe Salesforce Certified Marketing Cloud Engagement Consultant exam is for professionals with hands-on experience working with Marketing Cloud. Candidates should be familiar with platform administration and configuration, often demonstrated through the Salesforce Certified Marketing Cloud Engagement Administrator credential.This certification is aimed at consultants and partners who help businesses implement Marketing Cloud solutions. It showcases the ability to design effective strategies, configure the platform, deploy campaigns, and deliver tailored solutions that are scalable, maintainable, and built for long-term success.Who is this certification for?A Salesforce Certified Marketing Cloud Engagement Consultant typically:Uses Marketing Cloud tools to plan and execute both tactical and strategic email campaigns.Builds campaigns with features such as content management, segmentation, automation, tracking, and analytics to make data-driven decisions.Troubleshoots and resolves platform-related issues.Brings at least 6 months of implementation experience or has contributed to 5+ Marketing Cloud projects in roles like Solutions Architect or implementation consultant.Combines technical knowledge with strong consulting and facilitation skills.Key Skills CoveredCertified candidates are expected to demonstrate the ability to:Apply segmentation, automation, tracking, and analytics to optimize email campaigns.Troubleshoot and resolve Marketing Cloud issues.Write basic SQL queries, including joins.Use scripting tools (AMPscript, GTL, SSJS) for CloudPages and messaging.Configure account setup, permissions, and user management.Work with data ex
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What you'll learn
- Apply segmentation, automation, and analytics to optimize email campaigns
- Troubleshoot and resolve issues within Marketing Cloud
- Write basic SQL queries, including joins
- Use scripting tools like AMPscript for messaging and CloudPages
- Configure account setup and user management
Course objectives
- Prepare for the Salesforce Certified Marketing Cloud Engagement Consultant exam
- Develop effective email marketing strategies
- Enhance consulting and facilitation skills in a tech environment
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