Salesforce Business Analyst Course & Project

About this course

This course contains the use of artificial intelligence.Salesforce Business Analyst (BA) Course | Certification Prep + Real ProjectSalesforce projects are growing rapidly — but success doesn’t come from technology alone.It comes from professionals who can understand the business, translate requirements, and align solutions with Salesforce capabilities.That’s exactly what a Salesforce Business Analyst does.This course is designed to take you from zero to job-ready, with a strong focus on real-world project experience and certification preparation.What Makes This Course DifferentBuilt around a real end-to-end Salesforce BA project (Capstone)Focus on business analysis skills — not coding or heavy admin workCovers actual workflows used in Salesforce implementationsAligned with Salesforce BA certification conceptsWhat You Will LearnStakeholder discovery & elicitationProcess mapping & business analysisRequirements, user stories & AgileUAT, testing & release readinessSalesforce solutioning (config vs customize)AI, Einstein & Agentforce basicsCapstone Project — Real ExperienceApply everything in a complete Salesforce BA project, including:Stakeholder analysisProcess mappingRequirements and user storiesSolution decisioning (no-code first)UAT planning and executionEnd-to-end traceabilityWho This Course Is ForAspiring Salesforce Business AnalystsBusiness

Course objectives

• to equip students with practical skills in business analysis within the Salesforce ecosystem
• to prepare students for Salesforce BA certification
• to provide hands-on experience through a capstone project