Coursera Certificate 0

Relationship & Communication Mastery

Name: Relationship & Communication Mastery
Price: 49 USD
Availability: InStock

About this course

Build the relationship management and communication skills needed to sustain long-term success in B2B sales. In this course, you’ll learn how to develop strong professional relationships with clients, maintain trust across multiple interactions, and communicate effectively throughout the sales lifecycle. You’ll explore techniques for managing ongoing client relationships, strengthening collaboration with stakeholders, and maintaining consistent communication that supports business goals. The course also focuses on persuasive written and verbal communication used in professional sales environments, including client emails, follow-ups, and relationship-building conversations. What makes this course unique is its emphasis on relationship excellence as a strategic sales capability. Rather than focusing only on winning deals, you’ll learn how to maintain long-term client partnerships, improve customer satisfaction, and support ongoing business growth. These skills help sales professionals build credibility, strengthen collaboration with clients, and maintain productive relationships that lead to repeat business and stronger partnerships.

63/100

CourseAsk score

What the provider tells you: 39/45
Who stands behind it: 8/35
How complete the listing is: 16/20

Scores how much the provider publishes and who stands behind it — not how well it is taught.

What you'll learn

develop strong professional relationships with clients
maintain trust across multiple interactions
communicate effectively throughout the sales lifecycle
manage ongoing client relationships
strengthen collaboration with stakeholders
execute persuasive written and verbal communication

Course objectives

build credibility as a sales professional
enhance collaboration with clients
maintain productive relationships that lead to repeat business

Communication Skills #business growth #stakeholder collaboration #persuasive communication #b2b sales #trust-building #relationship management #sales skills #customer satisfaction #client communication #long-term partnerships

$49.00

Price shown by Coursera — confirm on their site.

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