Public Sector Solutions Accredited Professional

About this course

About the Public Sector Solutions Accredited ProfessionalThe PSS Accredited Professional credential signals that you can plan, architect, and deliver value with Salesforce Public Sector Solutions across real government scenarios. It spans key products and capabilities, including OmniStudio, Service Cloud, Licensing & Permitting, Inspections, Grants, Employee Experience, and Emergency Program Management.What this credential confirmsYou’re implementation-ready and able to guide teams across the PSS portfolio—shaping business outcomes, applying implementation good practices, and choosing the right features to meet policy and service goals.Business impact: Lead organizations through a PSS journey that improves constituent and employee experiences.Implementation outcomes: Apply proven setup patterns and delivery approaches that reduce risk and speed time to value.Technical choices: Select the right PSS components for each requirement and explain the trade-offs.Who it’s forThis credential targets Salesforce Partners with access to Partner Learning Camp and the Partner Community. Typical candidates plan and deploy solutions that support public sector processes, optimize PSS functionality, and guide integration and testing across teams.You’re likely a facilitator and communicator who can translate between policy and technical detail—keeping stakeholders aligned on scope, risks, and options. Most successful candidates have ~3–5 years of Salesforce consulting experience covering topics like:Bridging business goals with practical technical implementation.Leading technical project delivery and managing risks.Positioning third-party systems in process and data flows.Explaining architecture choices to business audiences.Defining end-state archit

Course objectives

• Prepare participants to guide teams through the implementation of Salesforce Public Sector Solutions
• Provide practical knowledge of key PSS components and their applications
• Enhance skills in aligning business goals with technical solutions