Professional Skills: Feedback and Coaching
About this course
Effective leadership hinges on communication. The Feedback and Coaching specialization—built with Elissa Adame, Assistant Professor at the Hugh Downs School of Human Communication—provides a practical roadmap to becoming a more intentional, growth-oriented leader. You’ll develop strategies to deliver meaningful feedback, guide teams through change, and cultivate stronger workplace relationships. You’ll explore the psychology of coaching, learn to manage up and down the org chart, and practice techniques that improve performance and morale across every level of an organization. This specialization is designed for: New and experienced managers looking to improve team development HR professionals, coaches, and trainers seeking proven communication methods Mid-level professionals preparing for leadership roles Individuals aiming to build influence in hierarchical environments Anyone responsible for guiding others’ growth, performance, or morale
90/100
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- What the provider tells you
- 39/45
- Who stands behind it
- 35/35
- How complete the listing is
- 16/20
Scores how much the provider publishes and who stands behind it — not how well it is taught.
What you'll learn
- strategies for delivering meaningful feedback
- methods to guide teams through change
- techniques to improve workplace relationships
- understanding of coaching psychology
- skills for managing upwards and downwards in an organization
Course objectives
- to help managers improve team development
- to equip HR professionals with proven communication methods
- to prepare mid-level professionals for leadership roles
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