Professional Skills: Decision-Making and Problem-Solving
About this course
Effective decision-making is a core skill in every professional’s toolkit. Whether you're leading teams, managing projects, or navigating complex challenges, this specialization empowers you to approach decisions with structure, confidence, and purpose. The Decision-Making and Problem-Solving specialization—built with Brent Scholar, EdD, Assistant Teaching Professor at the School of Applied Professional Studies, CISA—explores ethical frameworks, risk assessment, and data-informed approaches for both individual and group decision-making. You’ll learn how to reduce bias, weigh alternatives, and apply decision models to real-world situations. From everyday work choices to high-stakes leadership dilemmas, this program prepares you to make sound, defensible decisions that drive results. This specialization is designed for: Professionals seeking to improve judgment and leadership skills Managers and team leads responsible for group decisions Business analysts, consultants, and project managers Individuals pursuing career advancement through decision-making mastery Anyone wanting to make more confident, values-based decisions
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What you'll learn
- Apply structured decision-making frameworks to professional scenarios
- Identify and reduce cognitive biases in individual and group decisions
- Use ethical frameworks to evaluate decision alternatives
- Conduct risk assessments for business decisions
- Facilitate group decision-making processes
- Apply data-informed approaches to problem-solving
Course objectives
- Improve judgment and leadership capabilities through systematic decision-making
- Build confidence in making defensible, values-based decisions
- Develop skills for managing both routine and high-stakes professional choices
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