Process automation - workflow, RPA, and beyond

About this course

Wherever you look, you see signs of a new approach to business. You buy tickets - a ticket machine is waiting for you. You're on holiday - you see a kiosk where you can buy insurance. You come up with something to eat in a popular fast-food - you can place an order without contacting an employee.Automation is on everyone's lips. It results from many reasons: new technical possibilities, demographic changes, and clients' expectations.Are your processes already digital, or are employees still trying to do their job by sending Excels by e-mail?If you want to take advantage of new opportunities, but you do not know where to start, and terms such as BPMS or RPA do not tell you much, then this course is for you!You will learn how at the moment approaches to the automation of processes, from which processes to start, what tools to use and what mistakes to avoid.Inside you will see examples of automations using tools like Camunda BPM, WorkFusion, and UiPath RPA.Soon you will find more videos!

Course objectives

• introduce key automation concepts
• demonstrate how automation can improve business efficiency
• provide guidance on selecting processes for automation