Organizational Diagnosis and Change Management

About this course

Learn how organizations diagnose workplace challenges, design effective interventions, and lead successful organizational change initiatives using Organizational Development (OD) frameworks and diagnostic techniques. This course provides a practical introduction to organizational diagnosis and change management, helping learners understand how organizations analyze problems, interpret diagnostic data, and implement interventions that improve collaboration, performance, and long-term organizational effectiveness. The course begins with the foundations of organizational diagnosis, where learners explore diagnostic models used at organizational, group, and individual levels. Learners will understand how data is collected, analyzed, and interpreted to identify organizational challenges and improvement opportunities. As the course progresses, learners examine feedback systems and survey feedback processes used to communicate diagnostic findings and support organizational decision-making. The course also explores how organizations design and implement effective OD interventions to address workplace issues and support organizational improvement. In addition, learners study leadership roles in organizational change management, evaluation methods for OD programs, measurement frameworks, and research design techniques used to assess intervention effectiveness. Advanced modules focus on interpersonal relationships, group dynamics, intergroup collaboration, and open-system interventions used in large-scale organizational transformation. What makes this course unique is its practical focus on connecting diagnostic analysis with real-world organizational interventions and sustainable change management strategies. By the end of the course, learners will be able to analyze organizational systems, design evidence-based interventions, evaluate OD programs, and contribute to more collaborative and high-performing workplaces.

Course objectives

• to teach learners how to diagnose workplace challenges
• to provide skills for designing effective OD interventions
• to develop understanding of leadership roles in change management