Operations and Lean Management

About this course

Build practical Lean Six Sigma skills to reduce waste, improve workflows, and drive measurable process improvement across operations, manufacturing, and IT. Master Lean tools, DMAIC methods, process mapping, root cause analysis, and data-driven improvement techniques for real workplace impact. This Specialization helps learners develop job-ready capabilities in Lean management, Lean Six Sigma, operational excellence, and continuous improvement. Across six focused courses, learners explore waste reduction, productivity improvement, Lean manufacturing tools, IT process optimization, Define phase project planning, process measurement, statistical analysis, and advanced improvement methods. Learners will gain hands-on knowledge of 5S, Kaizen, Value Stream Mapping, Kanban, Pull Systems, Poka-Yoke, TPM, OEE, SIPOC, VOC, Pareto Charts, Fishbone Diagrams, hypothesis testing, regression, DOE, and change management. The program emphasizes practical application, helping learners identify inefficiencies, analyze root causes, improve workflows, reduce defects, and support sustainable business transformation. By completing this Specialization, learners will be prepared to contribute to process improvement projects, improve operational performance, support Lean Six Sigma initiatives, and apply continuous improvement strategies across manufacturing, service, IT, and business environments.

Course objectives

• reduce waste in operations and manufacturing
• improve workflow efficiency
• support continuous improvement initiatives
• prepare for Lean management roles across various industries