Operational Risk Management (ORM) - Ultimate Course

About this course

This is an Unofficial Course.This course provides a comprehensive and practical introduction to Operational Risk Management (ORM), designed to help learners understand how organizations identify, assess, control, and monitor risks arising from people, processes, systems, and external events. It builds a strong foundation in operational risk concepts while connecting theory with real-world organizational practices used across industries, particularly in regulated and complex business environments.Learners begin by developing a clear understanding of what operational risk is, why it matters to organizations, and how it fits within enterprise risk management frameworks. Core ORM terminology and concepts are explained in a simple and structured manner, enabling participants to speak the common language of risk with confidence. The course also introduces globally recognized frameworks and standards, including Basel guidance and ISO 31000, helping learners understand how operational risk management is structured and governed at the organizational level.The course explores key sources of operational risk, focusing on people-related risks such as human error, misconduct, competency gaps, and cultural drivers, as well as risks arising from weak processes, system failures, automation dependency, and technology breakdowns. External risks, including natural events, socio-political factors, and third-party and outsourcing exposures, are also covered to provide a well-rounded view of the operational risk landscape.Strong emphasis is placed on governance and organizational structure, explaining how operational risk responsibilities are distributed across the organization through leadership oversight, committees, and the Three Lines of Defense model. Learners gain clarity on how risk appetite, tolerance, and thresholds are defined and how these boundaries guide decision-making, control design, and risk acceptance across the busines

Course objectives

• To explain key concepts and terminology of operational risk management
• To connect theoretical knowledge with practical applications in real-world settings
• To familiarize learners with globally recognized frameworks such as Basel guidance and ISO 31000