[NEW] Salesforce Certified Administrator

About this course

Detailed Exam Domain CoverageBefore taking the exam, it is crucial to understand exactly how the questions are distributed. The Salesforce Certified Administrator exam focuses heavily on your ability to maintain a secure and efficient org. Here is the exact breakdown of the topics covered in my practice tests, mirroring the official exam guide:Configuration and Setup (15%): Company settings (fiscal year, business hours, currency), User setup and license management, Login and security controls (password policies, login IP ranges).Object Manager and Lightning App Builder (15%): Create and customize objects and fields, Define relationships (lookup, master-detail), Design Lightning pages with Lightning App Builder.Data and Analytics Management (17%): Data import, export, and mass data operations, Data quality tools (validation rules, duplicate management), Report types, reports, and dashboards.Automation (15%): Flow Builder (screen, autolaunched, and record‑triggered flows), Process Builder and workflow rules, Approval processes.Sales and Marketing Applications (10%): Lead management and conversion, Opportunity lifecycle and forecasting, Product and price book configuration.Service and Support Applications (10%): Case management and assignment rules, Service console setup, Entitlement and SLA management.Productivity and Collaboration (10%): Chatter features and groups, Activity management (tasks, events), Email integration and templates.Agentforce (8%): Agentforce AI basics and use cases, Prompt creation and management, Agentforce permissions and testing.Course DescriptionPassing the Salesforce Administrator exam requires more than just reading through the documentation. It takes hands-on understanding and exposure to the spe

Course objectives

• prepare for the Salesforce Certified Administrator exam
• gain practical experience with Salesforce functionalities and features