Negotiation, Mediation and Conflict Resolution
About this course
This specialization is intended for managers - from business, public administration, international organizations or NGOs - who want to go beyond intuition and acquire proven tools to help them achieve greater success in negotiation. You will learn the negotiation fundamental skills and tools thanks to the first Course. With the second course you we will enable you to develop better cross-cultural anticipation and flexibility when you face a negotiation - both key skills in an international environment. With the third course you will be able to choose and lead a mediation process. You’ll gain a deeper understanding of workplace and international conflict resolution. At the end of this specialization a capstone project will be the opportunity to apply your new knowledge and skills with practical cases.
75/100
CourseAsk score
- What the provider tells you
- 39/45
- Who stands behind it
- 20/35
- How complete the listing is
- 16/20
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What you'll learn
- Apply fundamental negotiation skills and proven tools to achieve better outcomes
- Develop cross-cultural anticipation and flexibility when negotiating in international contexts
- Choose and lead appropriate mediation processes for workplace conflicts
- Resolve conflicts in both organizational and international settings
Course objectives
- Move beyond intuition to use evidence-based negotiation frameworks
- Build competence in managing cross-cultural negotiation dynamics
- Gain practical mediation and conflict resolution capabilities
- Apply learned skills to real negotiation scenarios through a capstone project
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