Microsoft 365 Copilot for HR and People Operations

About this course

AI is transforming how HR teams attract talent, manage performance, and support employees across the entire workforce lifecycle. Organizations are increasingly turning to tools like Microsoft 365 Copilot to automate routine HR tasks, generate consistent and compliant communications, and surface data-driven insights that enable faster, more confident decision-making. This Microsoft 365 Copilot for HR and People Operations course is designed for HR managers, talent acquisition specialists, HR business partners, and people operations professionals who want to harness AI to elevate their work. No advanced technical background is required; the focus is on practical application within the tools you already use. You'll explore how Copilot integrates across the Microsoft 365 ecosystem to support every stage of the HR lifecycle, from recruitment and onboarding to performance management and workforce planning. The course emphasizes real-world scenarios, helping you connect AI capabilities directly to HR outcomes. Through hands-on modules, you'll learn how to create job descriptions and offer letters, draft sensitive HR communications, build onboarding kits, and summarize performance reviews using Copilot. You'll also discover how to use AI for workforce trend analysis and employee sentiment insights, giving your team a meaningful advantage in understanding and responding to workforce needs. The course goes beyond individual tasks. You'll also learn how to build custom HR agents using Copilot Studio, including recruitment assistants and HR policy Q&A bots, that your entire team can rely on to work more consistently and at greater scale. A dedicated module on Responsible AI ensures you understand data protection, compliance, bias awareness, and the ethical frameworks that support responsible AI use in HR environments. The course concludes with a capstone project where you'll apply everything you've learned to design and execute an end-to-end AI-powered HR workflow using Microsoft 365 Copilot. Whether you work in talent acquisition, HR operations, people analytics, or HR leadership, this course gives you the skills and confidence to transform how your organization hires, develops, and retains talent with AI. Enroll in this Microsoft 365 Copilot for HR and People Operations course to build job-ready AI skills and lead your organization's shift toward intelligent, people-centric HR operations.

Course objectives

• Implement AI tools to streamline HR processes
• Enhance decision-making through data-driven insights
• Understand the ethical implications of AI in HR