Manage and Control Quality (PMI - PMP)

About this course

The Manage and Control Quality (PMI - PMP) is course 15 of 28 of the Project Management Professional Certification Program (PMI-PMP). A critical aspect of managing any project is managing the quality of processes and deliverables. Ultimately, a project will fail if it doesn't meet quality requirements. In this course, you'll learn how the manage quality process and the control quality process work together to help ensure that a project achieves the best possible levels of quality. Both in how work as carried out and in the end result.1. Inputs to Manage Quality2. Quality Audits3. Process Analysis and Root Cause Analysis4. Outputs of Manage Quality5. Inputs to Control Quality6. Techniques to Control Quality7. Representing Data for Quality Control8. Outputs of Control Quality9. Determining When a Process Is Out of Control10. Quality Management Characteristics11. Quality Control Characteristics12. The Quality Management/Quality Control Relationship 13. Exercise: Quality Management and Quality ControlBeyond processes, quality management significantly influences the final product or service of a project. This course delves into the importance of quality standards, explaining how to set them, measure performance against them, and implement any necessary corrective actions to maintain customer satisfaction. By taking this course, you'll be better prepared to prevent quality issues and confidently deliver projects that meet or even exceed expectations.That’s it! Now go ahead and push that “Take this course” button, and see you on the inside!

Course objectives

• to equip participants with the ability to manage quality throughout a project
• to prepare participants to implement corrective actions to uphold quality standards
• to enhance understanding of the relationship between quality management and quality control