edX MOOC / Non-credit 0

IT Support Case Studies

Name: IT Support Case Studies
Price: 99 USD
Availability: InStock

About this course

This Capstone course provides a series of case studies for demonstrating skills to perform in a Technical Support role. It also includes a practice exam to help you prepare for the CompTIA IT Fundamentals (Tech+) Certification Exam.

52/100

CourseAsk score

What the provider tells you: 16/45
Who stands behind it: 20/35
How complete the listing is: 16/20

Scores how much the provider publishes and who stands behind it — not how well it is taught.

What you'll learn

understand the key responsibilities of a Technical Support role
navigate common IT challenges through case studies
prepare for the CompTIA IT Fundamentals (Tech+) Certification Exam

IT Certifications #problem solving #it fundamentals #customer support #exam preparation #troubleshooting #case studies #technical support #IT skills #CompTIA certification

$99.00

Price shown by edX — confirm on their site.

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