Introduction to voice interface design

About this course

In the course “Introduction to voice interface design” you’ll learn all about designing conversations for chatbots and voice bots. My name is Jana, and I’ll be your instructor guiding you through this course.I’m teaching chatbot and smart assistants here on Udemy. I also consult clients.And what I’ve noticed is that many clients are confused when going from graphical interface to a conversational interface. Where most of the companies fail is to deliver satisfying user experience, and that is why people leave the bot never coming back.In this course I will guide you through the most common misconceptions of voice and chatbot design. And I’ll introduce SOLUTIONS. You’ll be able to implement them along the way. You’ll improve your chatbot and voice interface as we move along the course.In the first part, we focus on chatbots and designing conversations for chatbots. And in the second part, we focus on Voice interfaces and designing conversations for voice bots. Designing for voice interfaces and chatbots have some crucial differences. Avoid common mistakes that prevent good user experience.One thing is true. Knowing the technology on how to create a chatbot is not enough. It’s only a start. What you need to know is how to build great conversational interfaces.It’s like when apps emerged. Many people have taken a web app and converted it into a mobile app, which was not the right solution.And now people take their frequently asked questions and turn them into a bot. This is a start, I agree.But for good user experience, you need more. And what that is you’ll learn in this course.This course is packed with many hands-on tutorials. We learn by looking at examples and applying the knowledge right away.Plus, I also offer 100%,

Course objectives

• to understand the principles of designing conversations for chatbots
• to learn the distinct requirements of voice interface design
• to implement effective strategies for creating better user experiences