edX
MOOC / Non-credit
0
Introduction to Experience Management
About this course
Experience Management (XM) allows organizations to understand human beings and design experiences that meet their needs. This course covers the fundamental XM skills and knowledge that every professional can use in their work to create consistently excellent, human-centric experiences.
C
67/100
CourseAsk score
- What the provider tells you
- 16/45
- Who stands behind it
- 35/35
- How complete the listing is
- 16/20
Scores how much the provider publishes and who stands behind it — not how well it is taught.
What you'll learn
- understand the principles of Experience Management
- identify and assess human needs in organizational contexts
- design experiences that enhance user satisfaction
Leadership
#stakeholder management
#design thinking
#user experience
#organizational behavior
#employee engagement
#data-driven insights
#customer satisfaction
#human-centric design
#experience management
$189.00
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