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How to start call center and grow from 0 to 100 employees
Udemy Certificate 0

How to start call center and grow from 0 to 100 employees

About this course

The program walks you through acquiring genuine international clients without relying on brokers, then outlines a step‑by‑step master plan to launch a BPO operation. It covers the practical details of setting up a call center from scratch and scaling the workforce from zero to a hundred employees. All guidance is aimed at building a sustainable, client‑driven business rather than just theory.

C

55/100

CourseAsk score

What the provider tells you
31/45
Who stands behind it
8/35
How complete the listing is
16/20

Scores how much the provider publishes and who stands behind it — not how well it is taught.

What you'll learn

  • Identify strategies for attracting international clients without intermediaries
  • Create a comprehensive master plan for establishing a call‑center BPO
  • Develop a staffing roadmap to grow from zero to 100 employees
  • Implement operational processes for managing a large call‑center team

Course objectives

  • Acquire real‑world client‑sourcing techniques
  • Design and document a full call‑center launch plan
  • Learn how to scale personnel and operations efficiently
Entrepreneurship Operations Management #entrepreneurship #international business #business development #call center #client acquisition #operations management #startup strategies #scaling #BPO #employee growth #international clients #master plan #staffing #recruitment #scaling operations #business planning #customer service management #outsourcing #call center management
$19.99

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