Generative AI for Business Analysts

About this course

The "Generative AI for Business Analysts" course is a comprehensive and hands-on program designed to equip modern Business Analysts (BAs) with the tools, techniques, and strategies to fully leverage the power of generative AI in business analysis. As AI continues to transform business functions, this course bridges the gap between traditional BA practices and intelligent automation, focusing on how tools like ChatGPT, Claude, Gemini, and others can optimize requirement gathering, documentation, stakeholder communication, and decision-making.The course begins by exploring the evolving role of generative AI in core business functions, followed by foundational training in prompt engineering tailored for BAs. Participants will learn to generate AI-driven templates for stakeholder interviews, auto-create user stories, use cases, and acceptance criteria, and design smart interview questions that align with project goals. Using AI, learners will convert stakeholder input into structured documents and simulate stakeholder interviews for requirement generation.Through real-world exercises, learners will generate BPMN diagrams, process flows, and journey maps directly from text, critique existing workflows, and even produce process models from emails or meeting notes. A strong data module will demonstrate how GenAI can support exploratory data analysis (EDA), interpret structured and unstructured trends, create dashboards, and drive compelling data storytelling using tools like Excel, SQL, Power BI, and Tableau.Advanced lectures include using AI to generate BRDs, FRDs, SRS, and user manuals, detect contradictions in documents, auto-translate business content, perform competitive analysis, and create SWOT, PESTEL, and Porter's Five Forces frameworks. The course also covers role-playing stakeholder simulations, AI-generated communication plans, and conflict resolution techniques. Integrated with popular BA tools (Jira, Confluence, Miro, Trello), no-code platforms, and a library of

Course objectives

• equip Business Analysts with AI tools for better decision-making
• enhance requirement gathering through AI automation
• support effective stakeholder communication using generative AI