Foundations of IT Systems and Operating Systems

About this course

This course features Coursera Coach! A smarter way to learn with interactive, real-time conversations that help you test your knowledge, challenge assumptions, and deepen your understanding as you progress through the course. In this comprehensive course, you'll build a strong foundation in IT systems and operating systems, starting with the basics of computer hardware and moving on to mastering key concepts like operating systems, file systems, storage technologies, and system security. You will also gain a clear understanding of IT certifications, especially CompTIA A+, and learn how these skills can help you start a successful IT career. The course also includes practical tips for maintaining and troubleshooting operating systems across multiple platforms such as Windows, macOS, and Linux. The journey begins with an introduction to CompTIA A+ certification, and you’ll explore all the major domains of the Core 1 and Core 2 exams. You'll dive into safety practices, professionalism, and communication skills essential for IT technicians. As you progress, you'll gain hands-on experience with different operating systems, how to install and upgrade them, and the ins and outs of mass storage technologies. You'll also learn how to effectively deal with customers, use critical system tools, and manage permissions for different users. This course is ideal for aspiring IT professionals and anyone looking to understand the inner workings of computers and operating systems. No prior technical experience is required, although familiarity with basic computing concepts can be helpful. The course offers both theory and practical exercises, making it suitable for beginners looking to start a career in IT or those wishing to deepen their existing knowledge. By the end of the course, you will be able to confidently handle tasks such as managing operating systems, implementing mass storage, dealing with customer issues, and navigating key IT certification exams. You'll also understand the core concepts of Windows, macOS, and Linux and how to maintain and troubleshoot them effectively.

Course objectives

• build a strong foundation in IT systems and operating systems
• learn about IT certifications and their relevance for a tech career
• develop professionalism and communication skills for IT technicians